Hello

You are not only ones experiencing hanging problems with Nature and
Netscape. We too.

Regards,
Teresa


At 12:31 30/04/01 GMT, you wrote:
>Message forwarded to the list on behalf of Dr Diana Leitch.
>
>------- Forwarded Message Follows -------
>
>Marian,
>
>Many thanks for this response. As Sheffield and ourselves are one of
>the few sites using this system at the moment  then I think you
>are right that we may be the only ones experiencing the problems.
>
>I want to launch tomorrow with the new extended system but only if
>it does not bring a deluge of complaints from users to our TechHelp
>Desk.
>
>As a matter of interest have your users found getting access to the
>Nature Monthlies and Reviews intuative and user-friendly?  We suspect
>many of ours will not notice the access point to the left of the main
>screen. We have already had this comment.  Secondly have you had
>difficulties with people trying to get in to the Nature Specialist
>journals?  Do you get access to these if you have a subscripotion to
>them even if not taken out with Nature Publishing direct?  It is not
>clear to us at the moment and we are trying to sort that out before
>launch too.
>
>Many thanks for any guidance that you can give us.
>
>Kind regards,
>
>Diana
>
>Dr Diana M. Leitch
>Assistant Director and Deputy University Librarian
>
>> Priority:      normal
>> Date:          Mon, 30 Apr 2001 11:52:38 +0100
>> Reply-to:      "An informal open list,              set up under the
auspices of the United Kingdom Seri"
<[log in to unmask]>
>> From:          "M.Tattersall" <[log in to unmask]>
>> Subject:       Re: Nature online - browser problems
>> To:            [log in to unmask]
>
>> Dear All
>>
>> Diana Leitch's message noted
>> >
>> > In tests that we are doing we are experiencing slight problems of
>> > hanging in Netscape after access and wonder if any other institutions
>> > who are already users are having the same problem or indeed any other
>> > access problems.
>> >
>> We are experiencing problems with Netscape 4.7, sometimes we cant
>> connect at all, or if we do connect the browser becomes disabled and
>> no links work on the Nature or other sites. There seems to be no
>> problem with IE 5.
>>
>> We have reported this to Nature and are waiting for their response.
>>
>> I guess that experience of this problem will be limited so far, because
>> few sites took the plunge ahead of the revised offer. Has anyone else
>> experienced this glitch and have they found a solution?
>>
>> Regards
>> Marion tattersall
>>
>> ********************************************************************
>> Marion Tattersall               email:[log in to unmask]
>> Electronic Library Group        phone direct:0114 222 7281
>> Main Library                    fax: 0114 222 7290
>> University of Sheffield         http://www.shef.ac.uk/~lib
>> Sheffield S10 2TN
>> ******************************************************************
>> Not normally available on Fridays
>> ******************************************************************
>>
>
>Alastair Flett
>Assistant Librarian (Health Sciences)
>John Rylands University Library
>University of Manchester
>Oxford Road, Manchester M13 9PP
>0161 275 3675   [log in to unmask]
>



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