Similar story here at East London. We have been told that
students who have transfered or entered through clearing have had
2nd Instlaments stopped (even though they have received their first
instalment).
Date sent: Thu, 11 Jan 2001 12:11:39 -0000
Send reply to: Admin-student <[log in to unmask]>
From: "HANFORD J.D." <[log in to unmask]>
Subject: Re: Stops on Student Loans
To: [log in to unmask]
> Hi Rob
>
> Yes we have had this problem today with our students. Basically it is
> because (I think) they were originally going to another University
> before going through clearing and coming to ours.
>
> It is the other universities that have returned their cheques saying
> that they have not registered.
>
> It seems a bit stupid that the computer cannot pick this up, as all of
> our students have received their first term installments.
>
> You will have to telephone the SLC and just let them know that they
> are registered with you.
>
> Hope this helps
>
> Dawn
> Student Financial Aid Officer
> Student Financial Aid Office
> Room 17 Singleton Abbey
> University of Wales Swansea
> Singleton Park
> Swansea
> SA2 8PP
>
> Tele: 01792 295826
> Fax: 01792 295157
> e.mail [log in to unmask]
>
>
> > ----------
> > From: Rob Dawson[SMTP:[log in to unmask]]
> > Reply To: Admin-student
> > Sent: 11 January 2001 11:37
> > To: [log in to unmask]
> > Subject: Stops on Student Loans
> >
> > Colleagues
> >
> > Apologies for cross posting.
> >
> > I have received a query from a student who has received a stop
> > notification from the SLC because she is not registered on the
> > course. I back checked my records to find that she is in
> > attendance on the full-time course with no changes etc. I
> > telephoned her LEA to establish what their records showed and
> > have been informed by the LEA that they had received a call from a
> > different student earlier this morning with the same problem. Upon
> > contacting the SLC they were informed that the SLC computer was
> > playing up and had sent out stop notices in error.
> >
> > Has anyone else experienced this problem.
> >
> > Rob
> > Rob Dawson
> > Undergraduate Programmes Co-ordinator
> > Registry Services
> > Chester College
> > Parkgate Road
> > Chester
> > CH1 4BJ
> >
> > [log in to unmask]
> > Tel: 01244 375444 x3516
> > Fax: 01244 392821
> >
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Ian O'Donnell
Head, Student Finance Unit
University of East London
Barking Campus
(+44) 0208 223 2866
(+44) 0208 223 2819 (fax)
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