> Meaning you advise people that where going to go to the ER, to go to other
> resources
> As much as you advise people that where not going to go to the ER in the
> first place...
> to go to the ER ! ?
Jeremy was using sarcasm - we already have NHS direct telephone triage in
the UK.
Anyone who thinks an effective NHS direct is going to reduce the A+E/ER/GP
OOH work load is probably in for a surprise.
Effective telephone triage is designed to direct patients to the appropriate
medical care (which may be self care).
However, for every inappropriate attender with a cold in A+E there must be
at least one MI sitting at home hoping his indigestion will improve by
morning etc..
If you effectively redirect all the A+E colds to self care and the self-care
MIs/PEs etc. to A+E you are going to significantly increase workload not
improve it.
The idea is to improve the quality of patient care, not decrease healthcare
workloads.
(The workload issue is one of efficiency and funding - no comments about
putting the main point in parenthesis, please)
Robbie Coull
email: [log in to unmask] website: http://www.coull.net
ps: My spell checker keeps wanting to replace "attender" with "attendee" -
I'm assuming this is a UK/US thing.
DISCLAIMER AND CONFIDENTIALITY NOTICE
This document should only be read by those persons to whom it is addressed
and it is not intended to be relied upon by any person without subsequent
written confirmation of its contents. Accordingly the author disclaims all
responsibility and accepts no liability (including in negligence) for the
consequences of any person acting or refraining from acting on such
information prior to the receipt by those persons of subsequent written
confirmation. This document may contain confidential information belonging
to the sender which is protected by the physician-patient privilege.
If you have received this e-mail in error, please notify the author. Please
also destroy and delete the message from your computer. Any form of
unauthorised reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message is strictly
prohibited.
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
|