Hi
We have had some intermittent problems with the automated inter library
loan service by e-mail.
Somehwere along the line the original e-mail is being duplicated and
therefore we are receiving duplicate items back from the british
library.
We don't seem to be able to track the problem between ourselves and the
local university.
So, has anyone else had this problem? What was the outcome?
Also
Can anyone tell me if BL is totally automated, as we would have imagined
that two of everything (on large orders) from one instituition would be
immediately recognised?
Thanks for your help
Donna Curtis
--
Donna Curtis BSc (Hons), MSc
Computing Officer
AECC
13-15 Parkwood Road
Bournemouth, Dorset, BH5 2DF
Tel +44 (0)1202 436209 Fax +44 (0)1202 436308
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