Dear Steve et al
This makes it even more baffling why they queried the serial title that
they did with us, as that is listed on COPAC. So either BLDSC staff
don't bother checking widely for serials although ours was a Y search
which they are interpreting as SBL, or someone isn't checking properly.
Jean
On Wed, 18 Oct 2000 09:45:59 +0100 (GMT Daylight Time) Stephen Prowse
<[log in to unmask]> wrote:
> Sue et al,
>
> The BL have produced such a list - just haven't publicised
> it too well. Go to their web site and you'll find some
> recently added factsheets - one of which (A7) is a 'where
> we check...' list, and COPAC is on there so they should
> find any COPAC item. Perhaps BL staff could send a short
> note to this list when something of importance is added to
> the doc del pages?
>
> Go to http://www.bl.uk/ then 'services', 'document supply',
> 'information for existing customers' and you'll see
> 'factsheets' under 'UK & Ireland customer handbooks'.
>
>
> On Tue, 17 Oct 2000 14:32:03 +0100 SUE RAE
> <[log in to unmask]> wrote:
>
> > At a meeting held at the National Library of Scotland, earlier in the
> > year, to discuss the changes in BLDSC procedure it was stated
> > quite categorically that the BLDSC would produce a list of the
> > sources used by them when checking requests. In this way we
> > would know what had been checked and therefore wouldn't
> > duplicate work already done. I am still waiting for a copy of this list.
>
> > We have also had a number of occasions where BLDSC have not
> > found an item but it is there clear as day on COPAC. Their answer
> > at that time was that they don't check COPAC but some other
> > database ( sorry I can't remember the name given).
> > All in all I feel that the quality of service has diminshed.
> > Sue Rae
> > Inter-Library Loans Assistant
> > Garthdee Library
> > Garthdee Road
> > Aberdeen, AB10 7QE
>
>
> Stephen
>
>
> Stephen Prowse
> Document Delivery Services Coordinator
> King's College London
> ----------------------
>
>
----------------------
Jean I Bradford, University of Bristol Library
Serials and Inter Library Document Supply
University Library,
Tyndall Avenue,
Bristol BS8 1TJ
Tel: 0117 928 8008 (int. 8008); Fax:0117 925 5334
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