Dear Tony,
By all means add my name to your list of contacts re EU scheme 99/00.
However, due to the changes in the way the scheme is now adminiistered I
have had very little contact with the students or DFEE this year-other than
taking the student's assessment lettters and changing the data base to
state the DFEE were paying/some/none of their fees.
I am therefore unsure whether the scheme is being admiistered any better
than when the local LEA-the London Borough of Camden (in our case) was
administering it.
Cheers for now.
At 10:11 18/04/2000 +0100, you wrote:
>I am a member of the DfEE Project Board on EU student matters and have been
>asked by that Board to canvas opinion on a couple of matters across HEIs.
>
>The DfEE unit at Darlington is anxious for our feedback on
>* their performance to date,
>* areas where they have fallen below the standard we hoped for
>* areas where they have performed well
>* how they have performed compared to LEAs and, perhaps most
>importantly,
>* how they can improve their service to us and to our EU students.
>
>I visited their offices at Darlington a couple of weeks ago and a particular
>area I discussed with them was that of communication between Darlington and
>HEIs.
>
>I suggested that they should ask us all to provide the name and all contact
>details of at least one person responsible for day to day admin of EU
>student matters, particularly of course, payment of fees.
>Would HEIs be prepared to do this? I think it would ease communication and
>help the Darlington people establish some sort of rapport with us so as to
>make the whole scheme work better. They could then compile a global e-mail
>list of us to which they could send things like periodic digests of
>information, summaries of relevant SSINs, a precis of arrangements at the
>start of session, reminders of deadlines etc.
>
>We also discussed the possiblity of the Darlington team sending reports to
>each individual HEI on the progress and status of EU applications so that we
>would know for sure how our own students were progressing through the
>system.
>
>I'd be grateful for any views on these areas and anything else you'd like
>raised at the Project Board.
>
>Thanks,
>
>Tony
>****************************************************************
>Tony Cullen
>Assistant Registrar (Student Finance)
>Imperial College
>Room 335 Sherfield Building
>Exhibition Road
>South Kensington
>London
>SW7 2AZ
>Tel : 0207 594 8008
>
>
>
MIKE SMITH
Principal Executive Officer
Fees Section
Student Finance
University College London
Tel 0171 504 2024
email [log in to unmask]
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