I find the very thought of the SLC scanning in the responses as laughable if
it were not so serious.
The idea of a machine distinguishing accurately beween shapes as
similar a handwritten "A" and a handwritten "X" when the letter
overlaps out of a tiny box means that a bad set of data will just
end up worse. When will this farce end?
Just giving us the list on a spreadsheet for completion would have enabled us to
return A's and X's that the machine could read.
Brian Odell
> Date: Wed, 12 Jan 2000 09:32:53 +0000 (GMT Standard
Time) > Subject: Re: contacting the SLC > From: Paul
Norris <[log in to unmask]> > To:
[log in to unmask] > Cc: admin-student
<[log in to unmask]> > Reply-to:
[log in to unmask]
> Liz
>
> I spent 15/20 minutes of my lunch hour on hold on Monday
> but did eventually get through (after my first two
> attempts resulted in a "the other party has hung up"
> message before the phone rang). I used the number quoted
> on the 2nd December letter that came with the 30th November
> version of the Fees and Attendance Confirmation file.
>
> The answers to my questions were:
>
> All boxes need to be filled in with A or X as they'll be
> scanning in the return and blanks will be treated as not in
> attendance - I'd asked if we could fill in Xs only.
>
> The data covers students who had been processed up until
> mid-November. They're aware that a number of students
> hadn't been processed (they say because of late
> application). We're welcome to send them a list of
> students in attendance but not on their file if we wish,
> but an update will be issued in March.
>
> We will be invoicing these students but sending them a
> covering letter mentioning that they should let us know
> asap if they should be on the SLC record.
>
> As an aside, we're taking the "Coventry line" on reporting
> of course changes.
>
> Regards
>
> Paul
>
> On Wed, 12 Jan 2000 09:09:10 +0000 (GMT Standard Time) Liz
> Mears <[log in to unmask]> wrote:
>
> > Since the Christmas break I have been trying to contact the
> > Student Loans Company. I have received no reply, or even
> > an acknowledgement, to my email to the helpline, nor can I
> > get anything other than an engaged tone on the telephone
> > number.
> >
> > Does anyone have more luck than I in getting in touch with
> > them?
> >
> > ----------------------
> > Liz Mears
> > Assistant Registrar
> > University of Southampton
> > [log in to unmask]
> >
>
> ----------------------
> Paul Norris
> Planning, Student Records and Statistics
> University of Bristol
> [log in to unmask]
>
>
Dr Brian G Odell
Deputy Registrar
Co-ordinator Academic Planning and Standards
College of Ripon and York St John
Lord Mayors Walk
YORK
YO31 7EX
Telephone 01904-716856
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
|