Hi Simon,
there are failed (68) and finished (25) jobs during last 12 h.
there is a problem to open a file:
https://aipanda167.cern.ch/media/filebrowser/a84d70c5-5eb3-4dc4-a879-545f6a656734/user.gangarbt/tarball_PandaJob_4196806388_ANALY_RHUL_SL6/athena_stdout.txt
ERROR [ERROR] Server responded with an error: [3010] Unable to open /dpm/ppgrid1.rhul.ac.uk/home/atlas/atlasdatadisk/rucio/mc15_13TeV/ed/68/AOD.05536542._000001.pool.root.1; permission denied.
Could you please check permissions for other files as well.
Elena
On 30 Dec 2018, at 18:54, Jeremy Coles <[log in to unmask]> wrote:
> Hi Simon,
>
> No immediate technical suggestions from me, but (since limited numbers of people are online presently and it could be a HC issue) you could also seek help from:
>
>> ATLAS UK Cloud Support <[log in to unmask]>
>
> or
>
>> "atlas-adc-hammercloud-support (ATLAS ADC HammerCloud Support)" <[log in to unmask]>
>
> Best regards,
> Jeremy
>
>
>
>
>> On 30 Dec 2018, at 16:53, George, Simon <[log in to unmask]> wrote:
>>
>> If anyone is working at the moment, I'd appreciate some help.
>> I found that ANALY_RHUL_SL6 is blacklisted due to HC test failures:
>> http://hammercloud.cern.ch/hc/app/atlas/siteoverview/?site=UKI-LT2-RHUL&startTime=2018-12-17&endTime=2018-12-31&templateType=isGolden
>> The site was down for a few days before xmas due to a PDU problem taking down a critical network switch which put several key servers offline (various lessons being learned...)
>> Since coming back up everything looks to be up from my side but HC says otherwise. It looks like a problem with DPM but I cannot find what is wrong, all the services are running, just some actions fail. When I try by hand to retrieve a file via webdav that an HC test failed to access, I could download it no problem.
>> Any suggestions please, what would be worth checking?
>> Thanks,
>> Simon
>>
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