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Subject:

Re: MCG Digest - 27 Apr 2018 to 29 Apr 2018 (#2018-86)

From:

Brian Healy <[log in to unmask]>

Reply-To:

Museums Computer Group <[log in to unmask]>

Date:

Wed, 2 May 2018 15:24:34 +0100

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (151 lines)

On 30/04/2018 00:01, MCG automatic digest system wrote:
> There is 1 message totaling 633 lines in this issue.
> 
> Topics of the day:
> 
>   1. Evey / Shopify for events
> 
> ****************************************************************
>        website:  http://museumscomputergroup.org.uk/
>        Twitter:  http://www.twitter.com/ukmcg
>       Facebook:  http://www.facebook.com/museumscomputergroup
>  [un]subscribe:  http://museumscomputergroup.org.uk/email-list/
> ****************************************************************
> 
> ----------------------------------------------------------------------
> 
> Date:    Mon, 30 Apr 2018 08:43:51 +1000
> From:    Lisa Brady <[log in to unmask]>
> Subject: Re: Evey / Shopify for events
> 
> 
> Is there any update on how the Shopify-BTA system is going at the Sir John Soane Museum?
> As far as the holy grail of a reasonably unified system offering tickets-membership-merch, this might be a good step down the road and I’d love to know if it is proving worthwhile. 
> I am also wondering if the Shopify add-on ecosystem could be leveraged to add membership or donations as well. 
> 
> Note: we use Vend at front-of-house and have general admission tickets defined as a product there. Programs and special event ticketing use a different system for online sales and we fudge at-the-door tickets if we need to. Vend has a brilliant UI but a limited add-on ecosystem. We use Shopify for our online shop. 
> 
> 
> Lisa Brady
> Head of Information & Communications Technology
>  
> SYDNEY LIVING MUSEUMS
> Historic Houses Trust of NSW
> The Mint
> 10 Macquarie Street
> Sydney NSW 2000
> T  02 8239 2353
> M 0401 990 660
> [log in to unmask] <mailto:[log in to unmask]>
> sydneylivingmuseums.com.au <http://sydneylivingmuseums.com.au/>
>  
> Caroline Simpson Library & Research Collection •  Elizabeth Bay House • Elizabeth Farm • Hyde Park Barracks Museum • Justice & Police Museum •Meroogal • Museum of Sydney • Rose Seidler House • Rouse Hill House & Farm • Susannah Place Museum • The Mint • Vaucluse House
> 
>> On 15 Feb 2018, at 6:39 PM, Brian Healy <[log in to unmask]> wrote:
>>
>>> Does anyone use Evey's Shopify app for event
>>> bookings?
>>>
>>> We're thinking about using it instead of
>>> Eventbrite for larger events. I'd be very
>>> grateful for any pros and cons!
>>
>> We're working with the Sir John Soane Museum in helping to move from
>> Eventbrite to using Shopify for ticketed events. The main drivers were
>> a) costs (Eventbrite associated costs are higher vs Shopify even when
>> having to use subscription based Shopify apps); and b) the possibility
>> of a single basket platform (aka sell and cross sell both retail and
>> event products through the same basket and platform).
>>
>> Shopify OOTB and on its own doesn't cut it though. So at the start of
>> the process, we carried out some research on what Shopify apps might be
>> the best fit for our needs. The two apps we looked @ were Evey and BTA
>> (BookThatApp).
>>
>> Evey looked like it was geared specifically for selling tickets,
>> allowing multiple ticket types for multi-level pricing structure; group
>> tickets (and group ticket 'discounts'; customisable PDFs (including QR
>> codes); and attendee management. A couple of the 'better' examples we
>> came across were: https://camptech.ca/ and https://reunion.caltech.edu/
>>
>> BTA meanwhile can be used for tickets, allowed for showing events sorted
>> by date, you could also display a (date picker) calendar and it looked
>> like it could handle a wide range of event types (tours, workshops,
>> one-offs, repeat and single events, free and paid events etc). Also
>> ticketed events weren't its sole purpose, it can also be used for
>> scheduling things - classes, services, appointments, booking spaces etc.
>> The best and most relevant org using BTA w Shopify was Glasnevin Trust
>> in Ireland - example event:
>> https://shop.glasnevintrust.ie/collections/tickets/products/dead-interesting-glasnevin
>>
>> On the face of it Evey looked the most interesting BUT (and these might
>> be potentially big buts for some) it didn't have a calendar feature
>> /and/ it was the most expensive option at $20 per month PER EVENT.
>> BookThatApp also had a monthly cost ($19.95 p/m) but it comes with
>> unlimited bookings and  unlimited products (i.e. events). That's great
>> if you're running lots of events and even better if any of those events
>> are free. Moreover, for the particular event and ticketing needs we were
>> looking at, Glasnevin's model looked like a good fit.
>>
>> The decision come down in favour of BTA.
>>
>> It's an ongoing and gradual process (Soane Museum have just started
>> offering a handful of ticketed events via Shopify/ BTA - e.g.
>> https://shop.soane.org/products/soane-highlights-tour), there's more to
>> do (aka make more of the single basket opportunity) AND it is another
>> tool for the guys @ Soane to take on (and it's UI is 'ok' but not
>> brilliant) but so far, BTA has been the right choice. It's stepped up to
>> most of the requirements, integration with Shopify is robust, support
>> (from BTA dev'ers) is good and its schedule setting is really strong.
>> And it's not $20 per month per event.
>>
>> -- 
>> Cheers
>> -- 
>> Brian Healy
>> Director, Tincan
>> UK
>> Tel: +44 (0)1654 702413
>> Mob: +44 (0)7870 604724
>> Email: [log in to unmask]
>> Tw: http://twitter.com/#!/Tincanpippip
>>
>> ****************************************************************
>>       website:  http://museumscomputergroup.org.uk/
>>       Twitter:  http://www.twitter.com/ukmcg
>>      Facebook:  http://www.facebook.com/museumscomputergroup
>> [un]subscribe:  http://museumscomputergroup.org.uk/email-list/
>> ****************************************************************
> 
> 
> ****************************************************************
>        website:  http://museumscomputergroup.org.uk/
>        Twitter:  http://www.twitter.com/ukmcg
>       Facebook:  http://www.facebook.com/museumscomputergroup
>  [un]subscribe:  http://museumscomputergroup.org.uk/email-list/
> ****************************************************************
> 
> ------------------------------
> 
> End of MCG Digest - 27 Apr 2018 to 29 Apr 2018 (#2018-86)
> *********************************************************
> 


-- 
Cheers
-- 
Brian Healy
Director, Tincan
UK
Tel: +44 (0)1654 702413
Mob: +44 (0)7870 604724
Email: [log in to unmask]
Tw: http://twitter.com/#!/Tincanpippip

****************************************************************
       website:  http://museumscomputergroup.org.uk/
       Twitter:  http://www.twitter.com/ukmcg
      Facebook:  http://www.facebook.com/museumscomputergroup
 [un]subscribe:  http://museumscomputergroup.org.uk/email-list/
****************************************************************

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