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LIS-PERF-MEASURES  October 2011

LIS-PERF-MEASURES October 2011

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Subject:

Evaluating Service Impact

From:

David Haynes <[log in to unmask]>

Reply-To:

Performance Measurement in the international information community <[log in to unmask]>

Date:

Mon, 24 Oct 2011 19:04:48 +0100

Content-Type:

text/plain

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text/plain (9 lines)

***Apologies for cross-posting***

Bookings remain open for the first workshop in the research methods series: Evaluating Service Impact being held in Central London, Monday 28th November 2011.

This is a one-day workshop for professional librarians, knowledge managers and information service providers. During the day participants will work through what is required to identify meaningful performance measures for your service.  For further details see: www.aspire2rm1.eventbrite.com.

The workshop will be facilitated by David Streatfield who is an Independent Impact Consultant to the Global Libraries Initiative funded by the Bill and Melinda Gates Foundation, and has acted in a similar capacity for IFLA, and the Global Impact Study.  With his colleague Sharon Markless, David is preparing a new edition of their book Evaluating the Impact of Your Library, to be published by Facet Publishing in 2012.

Book your place by this Friday to qualify for the early bird rate (offer expires 28th October 2011):  www.aspire2train.eventbrite.com.

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