JiscMail Logo
Email discussion lists for the UK Education and Research communities

Help for LIS-LINK Archives


LIS-LINK Archives

LIS-LINK Archives


LIS-LINK@JISCMAIL.AC.UK


View:

Message:

[

First

|

Previous

|

Next

|

Last

]

By Topic:

[

First

|

Previous

|

Next

|

Last

]

By Author:

[

First

|

Previous

|

Next

|

Last

]

Font:

Proportional Font

LISTSERV Archives

LISTSERV Archives

LIS-LINK Home

LIS-LINK Home

LIS-LINK  2000

LIS-LINK 2000

Options

Subscribe or Unsubscribe

Subscribe or Unsubscribe

Log In

Log In

Get Password

Get Password

Subject:

Advanced supervisory skills- Library Association workshop

From:

[log in to unmask]

Reply-To:

[log in to unmask]

Date:

Thu, 23 Nov 2000 14:39:30 -0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (166 lines)

For all library and information staff who have some experience of
supervising others and wish to develop their skills:  

Advanced supervisory skills
A practical one day workshop on 18 January, Library Association HQ, London
 


Benefits from attending

Participants will reflect on the effectiveness of their communication and
use practical models of communicating to improve their supervision of
others.

By the end of the event participants will have:

*	explored the difference between assertive, aggressive and passive
communication
*	looked at using assertive communication techniques to deal with
difficult situations
*	discovered how to use coaching to develop staff skills and solve
problems with staff
*	looked at how to use the GROW coaching model

Who will benefit from attending?

Those who are already familiar with basic supervision skills and/or those
who have previously attended our 'Supervisory Skills' workshop. 

Special notes:

Before attending the workshop, participants should identify a personal case
study where they have unsuccessfully improved an individual's performance,
which they can work on during the day.

Programme

9.00    	Registration and coffee

9.30	Welcome and introductions  
9.40	Workshop and personal objectives
        	Session 1: communicating assertively
*	Difference between assertive, aggressive and passive behaviour
*	Questionnaire  - how assertive are you?
*	Listening exercise

10.45   	Coffee

11.00		Session 2: dealing with difficult situations
*	The self-disclosure model and other techniques
*	Case studies
*	Simulating own situations - feedback

12.45   	Lunch

1.45    	Session 3: coaching
*	Animal, vegetable or mineral. Exercise
*	Exploring work strengths and weaknesses
*	What questioning achieves
*	The coaching skills

3.00    	Tea

3.15	Session 4: the GROW model
*	A coaching model to problem solve and develop an individual's skills
*	Volunteers to be coached
*	Coaching exercises and feedback
*	Action planning

4.45	Close

Places are limited to: 16

Workshop leader: Caroline Bolas.

Caroline is a trainer for LEVELheaded specialising in all aspects of
managing people.

Fees

Personal members 150 plus VAT (26.25) 176.25
Institutional members 181 plus VAT (31.67) 212.67
Non members 210 plus VAT (36.75) 246.75
Student/Unwaged members 25 plus VAT (4.37) 29.37

How to book
To make a confirmed booking simply complete the booking form below and
return it by fax to Professional Development on 020 7255 0561.
Alternatively, to provisionally book a place please call us on 020 7255
0560, textphone 020 7255 0505, or email [log in to unmask]

bookingform

I would like to confirm a place on the following 
Workshop: (this constitutes a confirmed booking) 		  

Title of event: 
___________________________	Date: ___/___/___

Surname: ____________________________________

First name: __________________________________	

Job title: ____________________________________

Organisation: ________________________________

Address: ____________________________________

Town:________________  Postcode:______________

Tel___________________ Fax: __________________

Email: ______________________________________

Are you a LA Member? 	YES __	  NO __             
Personal __ Institutional __ Student __ Unwaged __

N.B. If you are a Personal Member, but your employer is 
paying, they will still be charged at Personal Member rate.

LA membership no:  __________________________	
			
Dietary/special requirements (sensory or physical)

___________________________________________

Payment of fee

EITHER:
__	Please invoice. Please give name and address 
if different from above:
			
____________________________________________________	

____________________________________________________
(Payment is required within 30 days of invoice)

__	I enclose a cheque for:  _______________
(payable to The Library Association)

__	Please tick if a receipt is required

OR
__	Please debit by credit card for: _________   


Card no: __________________________________

Expiry date: _________________________________

Signature: ___________________________________

Name of cardholder:_______________________

Cancellation of a confirmed booking on the day will incur the full fee, or
if received 7 working days prior to the event, 50% of the fee will be due.

Please return to:
Professional Development, LA Enterprises, The Library Association, 7
Ridgmount Street, London, WC1E 7AE
or fax us on 020 7255 0561.


%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%

Top of Message | Previous Page | Permalink

JiscMail Tools


RSS Feeds and Sharing


Advanced Options


Archives

November 2019
October 2019
September 2019
August 2019
July 2019
June 2019
May 2019
April 2019
March 2019
February 2019
January 2019
December 2018
November 2018
October 2018
September 2018
August 2018
July 2018
June 2018
May 2018
April 2018
March 2018
February 2018
January 2018
December 2017
November 2017
October 2017
September 2017
August 2017
July 2017
June 2017
May 2017
April 2017
March 2017
February 2017
January 2017
December 2016
November 2016
October 2016
September 2016
August 2016
July 2016
June 2016
May 2016
April 2016
March 2016
February 2016
January 2016
December 2015
November 2015
October 2015
September 2015
August 2015
July 2015
June 2015
May 2015
April 2015
March 2015
February 2015
January 2015
December 2014
November 2014
October 2014
September 2014
August 2014
July 2014
June 2014
May 2014
April 2014
March 2014
February 2014
January 2014
December 2013
November 2013
October 2013
September 2013
August 2013
July 2013
June 2013
May 2013
April 2013
March 2013
February 2013
January 2013
December 2012
November 2012
October 2012
September 2012
August 2012
July 2012
June 2012
May 2012
April 2012
March 2012
February 2012
January 2012
December 2011
November 2011
October 2011
September 2011
August 2011
July 2011
June 2011
May 2011
April 2011
March 2011
February 2011
January 2011
December 2010
November 2010
October 2010
September 2010
August 2010
July 2010
June 2010
May 2010
April 2010
March 2010
February 2010
January 2010
December 2009
November 2009
October 2009
September 2009
August 2009
July 2009
June 2009
May 2009
April 2009
March 2009
February 2009
January 2009
December 2008
November 2008
October 2008
September 2008
August 2008
July 2008
June 2008
May 2008
April 2008
March 2008
February 2008
January 2008
December 2007
November 2007
October 2007
September 2007
August 2007
July 2007
June 2007
May 2007
April 2007
March 2007
February 2007
January 2007
2006
2005
2004
2003
2002
2001
2000
1999
1998


JiscMail is a Jisc service.

View our service policies at https://www.jiscmail.ac.uk/policyandsecurity/ and Jisc's privacy policy at https://www.jisc.ac.uk/website/privacy-notice

Secured by F-Secure Anti-Virus CataList Email List Search Powered by the LISTSERV Email List Manager