3.The privacy policy for this mailing list (link above) explains how your information is managed. Jisc's privacy notice is available here: https://www.jisc.ac.uk/website/privacy-notice
4. If you notice anyone misusing the service please inform JiscMail
Titanium Schedule is a US based software specifically for use in Student Counselling Services. There are a number of UK Universities using this and this groups is a means of sharing both experience and expertise.