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CRMINHEFE

Discussion list for Customer Relationship Mangement in HE and FE

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The CRMinHEFE list is a space for all stakeholders to discuss the implementation of CRM (Customer Relationship Management) as a process and as a technology in Higher and Further Education. It's focus is on the strategic, cultural change, systems management, etc aspects of CRM, rather than on the detailed installation issues of vendor specific systems.


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