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I enjoyed the postings and debate following Craig
Lewis's quandry as to how best to deal with a bit of
interspeciality tension  in the Resus room. I totally
agree with the comments made by John R, Jason and
others.....more seniors on the floor
....multidisciplinary approaches....etc.


I wonder if the answers to the question gave a bit too
much of a macro perspective and thought I would share
with you a few ideas from my own experience as to a
more immediate solution.

1) Next time you get a patient up to ITU....cardiac ,
trauma or other...follow them up by trying to be there
for the ITU round the next morning, or just visit the
next morning. After a few weeks you will almost
certainly have built some degree of rapport with the
medics and nurses up there. Slowly the snide remarks
aimed at A&E begin to be eliminated and the same time
you pick up genuine 'faux pas' on the part of A&E.
This can progress to suggestions about a joint audit
meeting of working practices, M&M etc...Eventually
leads to joint guidelines as mentioned by the other
postings. The key is to understand on their home
ground and then be understood...sorry ......management
speak!

2) On occasions middle grades ( or even senior SHOs)
from certain specialities as we all know will enter
Resus and pass openly hostile remarks about the care
given. Sometimes we nip it in the bud, other times we
let it ride.....my personal view is that at some early
oppurtune moment that person needs to be taken aside
and gently, politely, CLEARLY told that such behaviour
is intolerable and that issues that need to be raised
should occur in a different environment. Having the
A&E  bosses there helps of course as mentioned by
others. 

3) A third strategy which has certainly helped me is
to have a video in the Resus room. It not only helps
to improve team dynamics but will make other
specialites behave. One particular centre where I
worked, the Clinical Director of ITU(should have known
better) felt the need to make silly remarks about my
consultants. I suggested that he needed to turn his
head slightly so that the camera could get a better
profile although the microphone was picking everything
up. He changed tack completely and was reassuring me
abou how well he got on with everyone in
A&E.............I didn't have the heart to tell him
the thing wasn't on !

Hope that was of some help Craig.

regards

Taj      

  


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Dr Taj Hassan
Dept of A&E Medicine
Leicester Royal Infirmary NHS Trust

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