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I have nothing original to add to the spot-on replies made so far, but would re-iterate the need for top level support not just for resources but for the culture change that is required if we are going to optimise the teaching/learning opportunities as well as information and marketing functions of our Web sites. I have never experienced as open an atmosphere of collaboration as in the 'Web community', and have hopes that this will rub off onto other areas of our institutions. I would estimate that at Bath the Web publishing is more than 50% distributed, yet only a handful of people are publishing and managing information. Dozens of staff are allotted a few hours to attend training courses or use on-line tutorials, but Web publishing sinks to bottom of the work pile(and sometimes onto mine)when they return to their jobs. There needs to be a strategy and committment to that strategy from the top. Ellen Sims %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%