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> > Traffic wins. Traffic means dollars. Traffic, on-line, is the reward. Too simple an arguement as is the assumption (applied widely) that quantity of hits are the criteria for success. I don't think you can assume to know what benefits LT are seeking - it could, for example, be to educate people on making the best use of transport by using bus in combination with underground - so a link straight through to the map misses the point and serves to re-enforce old habits. OK, the example is strained, but I'm sure we've all seen complaints from users about a site which didn't work for them when the site was actually designed for another purpose. Who is being unreasonable - the user who thinks every site should meet their individual needs or the web manager who designs a site to meet a specific (but perhaps limited) requirement? Bottom line - the logical extension of some of the arguements in this discussion are that site managers must adapt to the will of anyone who happens to click on in. I don't think this is really what we want is it? Cheers, Colin -- _________________________________________________ Colin K. Work Computing Services University of Southampton email [log in to unmask] tel. 01703 593090 (direct line) %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%