On Fri, 19 Feb 1999 09:38:03 +0000 (GMT) "C.K.Work" <[log in to unmask]> wrote (first quoting me): > > That is the problem of making the site and pages serve the purposes of > > different groups of readers. > > Agreed - this is what I would class under the "lack of strategy" > problem. Uni webs tend to be trying serve many different purposes at the > same time Sorry, I should have mentioned that I had assumed that obviously strategy comes first. You could even map out the ideal hierachy of models and disciplines to use when setting up and managing websites, like this: 1. Strategic goals 2. Conceived as a marketing perspective 3. Then implemented using the skills of: a) graphic design (getting people to take a look) b) human-computer interaction and information design (making it easy for them to stay) c) information management (providing something worth their while coming back to) 4. Founded on a technical infrastructure (hardware, software, a range of different computing skills) that makes 3a, b and c easy and flexible. (And before you say it, 3 is over-simplified and 4 is not detailed enough.) ---------------------- Dr. D. R. Newman, Queen's University Belfast, Queen's School of Management, BELFAST BT7 1NN, Northern Ireland (UK). http://www.qub.ac.uk/mgt/ FAX: +44-1232-249881 Tel. +44-1232-335011 mailto:[log in to unmask] %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%