 |
 |
What also annoyed me about this letter outlining Datastar pricing structure is that DataStar did not take the time or effort to customise the letter for its European customers. They could have translated the currency into Sterling and the local currency of their other customers in Europe. Before writing, I phoned up the UK desk and harangued them but the got the usual bland reply that it was too difficult to customise. They obviously do not care about our business. Leonie Jones --------------------------------------- Leonie Jones Deputy Librarian, Current Services Library The Royal College of Surgeons of England 35-43 Lincoln's Inn Fields London WC2A 3PN Tel:0171 973 2138 Fax: 0171 405 4438 Email [log in to unmask] -----Original Message----- From: [log in to unmask] [mailto:[log in to unmask]] Sent: 05 November 1999 09:32 To: [log in to unmask]; [log in to unmask]; [log in to unmask] Subject: New DataStar Charging policy Has anyone else received a letter from DataStar saying that they are introducing a $240/year subscription and a minimum $660/year advance payment for usage? I think this is an outrageous cheek and am writing to them to say so. We have had a long think and feel that with a little bit of extra trouble (but not $880's worth of trouble) we can manage just as well without them. However, maybe a bit of coordinated consumer power might make them think again. If anyone else is wound up by this, drop me a line and if there is a critical mas we could maybe organise something. Tony McSean BMA Library ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager ([log in to unmask]) www.bma.org.uk ********************************************************************** %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%