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Can I thank all of you who took the time to reply to my e-mail about the problems we have had with Gresswells. My replies were as follows: 11 responses 1 happy customer 10 unhappy customers. **************************************************************************** ******************** Sheron Burton Head of Customer Services Information Services Directorate Royal Society of Medicine 1 Wimpole Street LONDON W1M 8AE 0171 290 3907 Fax 0171 290 2976 e-mail [log in to unmask] %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%