This is not the right answer, but it is an answer. A Day In The Life Of A Computer Trainer by Paul Clothier http://www.karinrex.com/tc_poem.html contains the line "No answer was the stern reply" If anyone knows which poem this poem is pastiching, then we may be nearly there. Linda Kerr Heriot-Watt University Linda Kerr EEVL Project Officer, Heriot-Watt University Library Edinburgh EH14 4AS UK Email: [log in to unmask] Tel : +44 (0)131 451 3572 Fax: +44 (0)131 451 3164 Visit the Engineering Virtual Library http://www.eevl.ac.uk/ or join the discussion list http://www.mailbase.ac.uk/lists/eevl/ %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%