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Hello Everyone, I'm currently still researching information, on investigating the level of IT support and Training given to student's with disability/learning difficulties within U.K H.E instituitions. I'm trying to gain a balanced view of H.E position and standards regarding the quality and performance of training and support. I would be grateful for any co-operation/ information relating to training programmes, support...etc available. This would include training/support structures, funding (i.e LEA, University's contribution). I would also be interested in the Service Level Agreements (SLA) made by University's when Considering support for these students. IF any one has comments, experiences or examples, I would be interested to listen to them. Thanks for your time. Stephen Ingram. Information Officer LLRS, University of Central Lancashire. [log in to unmask] Fax: 01772 892960 %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%