I think in some ways it's a good thing. It means people are taking interest in their health Obviously they fulfill a need or people would not consult them. Iain Just a few questions 200 a week. That seems a lot. Is it increasing with the cold weather? Is that with or without 'advertising'? Who replies to them the group or individual GP? Do you have 'stock' replies for common queries? What are you going to do if demand substantially increases? "The injury of prodigality leads to this, that he who will not economise will have to agonise" Confucius Rob Wilson Research Associate Sowerby Unit for Primary Care Informatics 21 Claremont Place University of Newcastle Newcastle-Upon-Tyne, UK tel: +44 (0)191 222 6083 fax: +44 (0)191 222 6043 <><><><><><><><><><><><><><><><><><> %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%