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Simon Child asks, of the new proposed pharmacy system: > But what about all the automatically pre-ordered items that have > been discontinued in the meantime, or those where the quantity > required varies (prn items)? It seems that we could just replace one > administration difficulty with another. Exactly. ABout ten years ago, Zerox automated their Santa Clara sales office completely - it was an early experiment in the `paperless office'. Within a week it ground to a halt. The reason was that the system wouldn't let people change documents once they had been signed. So if you got the boss to sign a purchase order for 10 widgets and the supplier had 8, you had to go back to square one Ross %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%