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I am posting this to try and ensure that an excellent thread has a proper header. Ooops - reading the rest of the mail, it has already happened - my apologies to the list! Now called: Re: Managing Waiting Lists -- Jon Rogers Tel: 44 117 950 7100 Southmead Health Centre Fax: 44 117 944 5498 Bristol BS10 6DF UK e-mail: [log in to unmask] %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%