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Job Opportunity - IT Infrastructure Services Lead IT Operations is a welcoming department of 36 staff made up of several multidisciplinary teams, focused on delivering services that make it possible for everyone to use up to-date, secure and efficient technology services. The IT Infrastructure Services Lead manages a team in the IT Operations department with overall responsibility for the design, implementation, administration and support of infrastructure solutions and services and the effective deployment of resources. About the Role: We are looking for an accomplished IT Infrastructure Lead to join our team in IT Operations and lead a team of engineers tasked with designing, implementing, administrating and supporting our infrastructure technologies, solutions and services, including computing, storage, networking, physical infrastructure, corporate cloud, and software solutions. This is a great opportunity for you to apply your broad technical skills across a range of infrastructure systems and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with IT Operations & Digital teams, security advisors and senior management to provide IT infrastructure solution design consultancy, expertise and assurance to projects, programmes and business as usual activities. You will develop and maintain IT infrastructure policies and procedures and work with senior management to develop the IT security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You: We are looking for a self-motivated and enthusiastic person who will play a major role in the delivery of IT services, from legacy system improvements through to digital and IT transformation. You will work closely with the IT Operations delivery and IT Security teams to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user need. You must have very good, broad experience and knowledge of working in a technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. The applications deadline is midnight on Monday 1st April. Full details on the role and how to apply are available here: https://www.civilservicejobs.service.gov.uk/csr/jobs.cgi?jcode=1903153 Please contact me via email or phone with any queries. Kind regards, Sophie [The National Archives logo] Sophie Adlam | Senior Recruitment Advisor T: 020 8392 5313 | W: nationalarchives.gov.uk <http://www.nationalarchives.gov.uk/>Twitter: @UkNatArchives The National Archives, Kew, Richmond, Surrey TW9 4DU Please don't print this e-mail unless you really need to. ----------------------------------------------------------------------------------- National Archives Disclaimer This email and any files transmitted with it are intended solely for the use of the individual(s) to whom they are addressed. If you are not the intended recipient and have received this email in error, please notify the sender and delete the email. Opinions, conclusions and other information in this message and attachments that do not relate to the official business of The National Archives are neither given nor endorsed by it. ------------------------------------------------------------------------------------ Contact the list owner for assistance at [log in to unmask] For information about joining, leaving and suspending mail (eg during a holiday) see the list website at https://www.jiscmail.ac.uk/cgi-bin/webadmin?A0=archives-nra