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Hi, I have today reached out to Ex Libris as well to ask for an update/timeline following our initial query and will let you know when I have an update. If you need any additional support please do raise a support ticket <[log in to unmask]>. Laura On Wed, 12 Jan 2022 at 17:18, Catherine O'Sullivan < [log in to unmask]> wrote: > Hi Ted > > I raised it with ExLibris on 20th December and received: > > Thank you for bringing this to our attention. > > I have reported this issue to the development team and linked this case to > the ticket in development, so that we can let you know when the underlying > issue is resolved. > > Stay safe and healthy! > > Kind regards, > > Paul Lodder > Technical Support Analyst > Ex Libris, a ProQuest Company > > I chased them on Monday and haven't had an update. I'm not sure how we see > 'the ticket in development' to check progress. I also thought I had sent a > message to the Summon mailing list but it doesn't seem to have reached it. > Have you access to that mailing list? > > Regards > > Catherine > > *Catherine O’Sullivan* > > *Librarian - Resources and Systems * > > > > Library and Digital Support > > St Mary’s University > > Waldegrave Road > > Twickenham > > TW1 4SX > > 020 8240 4303 > > www.stmarys.ac.uk > > > > ------------------------------ > *From:* Talis Aspire Users <[log in to unmask]> on behalf of > Ted Spilsbury <[log in to unmask]> > *Sent:* 12 January 2022 16:31 > *To:* [log in to unmask] <[log in to unmask]> > *Subject:* Re: Summon print bookmarking - COinS data broken > > > Hi all, > > > > I note that this hasn’t been addressed by Ex Libris yet – has anyone had a > response from them yet? We raised a ticket with them today adding our voice > to the institutions affected, but I don’t know how many institutions use > both Summon and Talis (and how many of those have noticed the issue). > > > > Ted > > > > *From:* Talis Aspire Users <[log in to unmask]> *On Behalf > Of *Tim Hodson > *Sent:* 05 January 2022 12:35 > *To:* [log in to unmask] > *Subject:* Re: Summon print bookmarking - COinS data broken > > > > Hi All, > > > > As Kristy says, Talis have reached out to Ex Libris directly to explain > the impact that Summon missing COinS (Z3988) is having on people > bookmarking to their lists, and asking for their assistance. With the > Christmas break, we suspect they have not had a chance to respond to us as > yet. > > > > There is no specific need to raise a ticket with Talis as we will just be > pointing you back toward Summon for where the fix needs to take place. > Having said that, if you do have a specific question or concern, then a > ticket is definitely the way to go to let us know. > > > > Many thanks > > Tim > > > > On Wed, 5 Jan 2022 at 12:08, Kristy Millard < > [log in to unmask]> wrote: > > Hi all > > > > Hope you had a good break over Christmas and best wishes for the new year. > > > > Just a shout out to any Summon customers, we had an upgrade on 15 Dec > which has broken the COinS (z3988 span in the page code) for print > bookmarking. We’ve an active ticket with Talis and they’ve contacted > Ex-Libris directly however if you’ve been impacted could you raise tickets > with Ex-Libris and Talis too please to identify affected users and help > raise the priority for resolution. > > > > Many Thanks > > Kristy > > > > > > Kristy Millard > > *Reading Resources Coordinator* > > Library Services > > University of Worcester > > www.worc.ac.uk/library > <https://url4.mailanyone.net/v1/?m=1n7ghL-000CXn-54&i=57e1b682&c=yZxlJ1YvXVeOi_e3fDsP51y7HwXISp2eFvUlrG9ReLdMngmga3QmwrGCC6Au7K3bvvvGnMjUwyuIhWV-n07djhZiFwmDTEOMIQ6bS_YEWJw_HSUnLqZnW1-9EHVpzFS-NWPI6UqCuHIpl1t45g2CibYNW9_XxG508BDYtIDd1IGB2GZaG9KZ7r69YynNRGzRvhTit022QViorgKsSRRyWX5XbdNN9Ha-J01MvYUS6UkLB3SuZbOYZO1EEMb0jl5uAUcypDAByYwa_c_4kzOiQoF8E0s5vUCtSmxD4M1uZdD9seFlM07pRFgieX575MSG3VzAziP6Ord9r2sC5GZjRjUEPAyq-vwJhSfCfWNR-amhQaVGZALCb-809d4buxjfGuZiPvso32irA7QsnDvtM5_ncjJXikAomc_ndmnPYips7XILeEiGFL3T7hrlmq6tkddUuuQSbgB1tLYSgcSHYKFooITkmu8wu96K-D31a2L4ARSWBJLAttTowx6HAym1RNA4C91_x3qguIFGDhxagGhdduZezKy43t2UkRWpkMEUJLPWms5vjYD3S6KxRXTIMvhGidhq55VxNFPAkeIyiYJM-4L5bVZyPwLYNsVGKkrG7oBc5A5wRJtl4Xl-KmFdrO70P2V4AtDuZwKvWHRjofvh9mUwe4CSQq3mqr3BvHGF7qYZkOXOYzI_6xhXoYOxtGBZ2sMK7jpPaRHsqchXgg> > > Pronouns: she/her > > My typical working hours are Mon-Thurs 8am-4pm however there may be days I > am working flexibly outside these times. > > > > > > > > *Library teaching for 21/22* > > Book sessions for your students with your liaison librarian > <https://url4.mailanyone.net/v1/?m=1n7ghL-000CXn-54&i=57e1b682&c=0-UgXAj1rzdYeyfUff2O-UTqk4F0YrVI3nXGeEMyW89v4OX25kI63WWyNe1V9jexdE9uhm5HSECjqgFJAogCKOQk60Ei7y43feMLdacB8ONcQzzOauUCJWX6qXT7DCkGF-QANBdTOnr9yh_OnlMiFOquk-66gKisSp0qFM_KV_LRO6fTR97qeIDw3r4I0OKnlPGo3msw1l8W9oOn4L4iOzAG_HVU234_GNzPjS1_A_mzhrvcOuP5tYpVJP8JoERGxBsC9G_PaJPHV-TZ_gv5tihJXYa3-YT3Wme2aRNFYiSiDEXcx610ZundNzHO_3ndBLiwrcWiWx8c9gUTawEs04igVq6fq3N1VvvvEr9UBcClqQQ4Kw7FCUiHetvJfohKohIHohYuQdrcM_V4AqiZWy2M4VjY5KRpJIUy7hFQohFtmqZ9WK6DCo3DSd-8ao60rKozlsTTkYE7PdlNCKhUeeFAE4b9Gmses9sK6b73N8f7xqJGb2VGq16QnMMzsxtEPdOKydAO6FL0_f1FctvVMc4kX7S-sBOshGIv5NAXw6YBaVjPd_1Ucn-dDDA8ax4gz_sfCDz1Yxlrr5jgAauHOj3znuez4sNaBRktJcx8vCDYfXhwqcmqRCw4RaINVmHaOPClvvBjzInsVN3Q-XFz8MVkYpK0okecQCeAii6Vpsus0wswuDHpsI5HZt6Q93Y2phV3JUIVaBxSOFQIHl4urw>. > See our teaching menu > <https://url4.mailanyone.net/v1/?m=1n7ghL-000CXn-54&i=57e1b682&c=orgibkOOqWlH2oNNmKZx7abrUORJ9d1D_RjzXSdInPuJgR5Jqdyt5LZOl4JJ5-1EjeSFyc3R-4Jd2_N6iq5fBHPrXtxPzyzWzrL3bl0qfkuq4Ahk8Ae_b0tuOKtZ4-IcY3CSP0gSOwmJyy9ZTmskyXLinb572IjjzS5StdgzpPDNG8bvUWHrdyL4igPwGkVfU_zMEhhrx83YKbXo988pw3v0CvgRekjgd-pGlJLbcqnxDDACdHt3a5GNkbk_LbR0cZyP-qH7nkW1ItF7eQiaGbXAxr0iSj7aYfkeHhPu1yzBZcpgnlinYh1MN_ko5d8cegbcjbQuWrW5PkelGZWRnBio8GskNnOvpV3EGF_vr3suDhy3cUrohClnzUtqv-uKmOMi9_Qx9GEvUuxILfgBhsldR0xghyRD-W9FixQPxJ1S_x71zrwcuVVAKB9Q_7aslPaYokwmcClvBqG_UsHNPuwa5rbAGiUK_5EvCa7VsnF72yQOpcJqjnqxAhbf8upUYsocKEYcJd339UY5HlV4LC96yHjHlUINuLcconbYeJZl-Dzsg3Lb9vrWuK7NKZM_LnffsjdNwDBFUxXgHT_KE9AZ1Cb9QaxjKJbzV6GUOHDpKYumhUJfvL4-1Wst-Ka9svlF2MkIhS_gJ9tJybxJR37wDi_w3v4xJpcoFZcEdaphlqoM2fpYtpIgYx6noaXC3dF9AUxARD1V2rHMvnmkaD1tDkSHCmLltjN0TrbWPQw> > for what we can offer for your course > > > > > > > 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https://www.jiscmail.ac.uk/cgi-bin/WA-JISC.exe?SUBED1=LIS-TALIS-ASPIRE&A=1 > <https://url4.mailanyone.net/v1/?m=1n7ghL-000CXn-54&i=57e1b682&c=rVpwbN_yKehWtSALgefJ7IrM-Sz5mxkrpXluSEVTukvawUQEjh8PT5ZsRm-YRbUf6CoH9o4wnCs33nYxiRewidHEHVZrYjFGX6DzA9AV5ycTY-YnXPpYVVfnRWV_RoxDFOqHgy64ETT8HN0hTNzSA_Bmxsc2wtwZCrgB98HRTywM3butSZNqMNcwNaE18U9qjJF2jSyaJDEujsesVZ8149iwjcyhx0Sh4tDajTVRUT-ypcP6gknZ9q3K3bRag440x4_gW-ysBKWYY9HCZHmavX8Ey5jBUWZv51Az1iEyE20wQYsd47FzNFnEXEwpZEkhxMKNyrDF-BQM18zsXRfULAo9MOcXzQhIKJIWsYWAKglhBODQU3jCLVhkKwGTMtQIg4REphlkOLUA2EhhNuv51vCB8ySle7uOpwss5AAcW4lMcpt68LHLk5_FR8uWdY3pu91kbY4nqSGbDFt6MZCrSURtAK5E--G3vUZcWJ305ZqCW8DMDGom0IbOKPL44I9d4gSxR8k0OkSPm-QocOJ_cbUuSy3b742AAFgcIo4CCRSV59zLtcj8IQSakv2iIsZ-pykyEVnnLfoeUa6YrVBnFhJ15LPmnFCX8sfNQCIF1cF_WrRNWo1U5iltok1t7J7gmnAFUKJxYbfl2Oi5NtN90wuf5gyB1Pd8Dy9iPBEnyhLhErODuV9D-QcYCktmY9hNG5cRXYcTB28jqZEHNkG40rGMxCOwhpLH23GV1ISNnl1fw0gqKu57owC1VczjQ1Uug2CHGXBG0e_540fLlGuAxKsbT0SUVRxPRBR5L9zxVWg> > > -- > > Tim Hodson > Consulting Manager > > Talis Education Ltd > 1 Oliver's Yard, > London EC1Y 1SP > UK > M: +44 (0) 7808 776986 > E: [log in to unmask] > www.talis.com > <https://url4.mailanyone.net/v1/?m=1n7ghL-000CXn-54&i=57e1b682&c=FTX9NFS-Mf7a1a0_JwVj0aa61pxqh9nAepf64a6LlSSPcCC4olYYIQL4xX7xFoACctoQSp9vL3a6Et3R9TXuN7MXGsBw7kyoq8qfGnXEuRuhrUFknf3czn_56RuX5iNPy8vb-StfLS1osXUJYDh0Rw44RvXiZqOjCvNNJoUCSx3_K1vIOu4R_B97cm8Q5YJ5BgNXvt-hzFycD6Xh69TpKaB0BRR8LkArf-mEx3I7GtMW6qmjUaBaZIOt5X2-kSuCZDVzELngx5M0n7sAA3IQ93NxUtC8gYm9rU62QnZQ_ptgaNFJy-6mH1PhZMA0oTd4N9-C_gVd-_jViv1oS03t2J-Hu2Ze1PGoyxe7qgj1sprSPeqtur5XzScBZBphZGIfEKKEdDkQH6qRfAOIul7HIov3ZqzHI08on1hGFZJkSnVGEqmbbRTEo13u33Q4lGWC86Xuv1V7anLR9iviDj73aQ0Z5ZDaGcoi-zG45ySijVmlqjVRix1W111VlXI3xNNsLAEnz2ITfI-muKUkbhoTuJNiVxCjRR-ME1muWw8WObieN40EXdQg3HHj-t1tatwmkPYeszTkMwZ7N7mo7R7sWsXaTMQGY1JimPtUtJWJxpQihlrg7A8Ez5rzPe5gFMyfagIEuOqU5LRpUvdT5ugLp3h_AmhrkVAL-11CVJO-6p9-t0heE_fLDHGNBDyzQ5bgXoDV2bJ2_wFhOoUY9bn3_Q> > support.talis.com > 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