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Hi Katharine (and hello Becki)
Sorry not to reply direct, my inbox is playing up a little so I couldn’t find all of the thread.
We use a range of methods for sound playback in the gallery, including molitor ear cones and directional speakers. At Wellcome Collection molitors are well used. User consultation with directional
speaker has indicated that a floor marking sometimes helpful to indicate the sweet spot for listening.
Since the pandemic started we have replaced molitors with with headphone jacks so that people can either plug in their own (we flag the need at booking) or use a pair provided by us for pick up in
the gallery. We then quarantine and/or clean these.
We also increasingly provide BSL interpretation of any audio-only work. At the moment we’re providing this via QR code that links to video that is subtitled and alongside transcript. We’re consulting
on this with D/deaf people at the moment in order to refine the offer.
Happy to chat if that would be useful.
All the best
Georgia
Georgia Monk
Senior Project Manager, Exhibitions
07809 101 127
Now open:
On
Happiness, a season of free activities and exhibitions that invite you to rethink how we feel good.
You will need to book a free ticket to enter the venue, and follow our safety measures. To book your ticket and to find out more, visit
our website.
You can also explore our online events, collections and Stories on
our website.
From:
Museums Computer Group <[log in to unmask]> on behalf of Becki Morris <[log in to unmask]>
Date: Tuesday, 14 December 2021 at 11:19
To: [log in to unmask] <[log in to unmask]>
Subject: Re: Delivering localised audio in galleries
Hi Katherine,
Many thanks for your email, there are a number of factors to take into consideration when considering sound within a gallery.
Under British Standards, there is the Principle of 2 senses, it's important that NPG considers how they would create this experience for people who are deaf, deafened or hard of hearing, in addition to controlling the volume and induction
loops. In addition to this, there are people who may not have freedom from distractibility/sensory processing. Its key that under the Equality Act 2010 it is important that NPG considers how any activity they are creating, weighs in on how they are meeting peoples
needs.
Sound within galleries can depend on types of floor surfaces and high ceilings, which can cause a supplementary echo.
Sound within galleries, whether hard floor/high ceiling or not, can cause distraction and anxiety for people with sensory processing difficulties particularly people with neurodivergent profiles such as ADHD, dyspraxia in addition to autism.
A suggestion would be to explore what is available via apps in addition to your suggestions, particularly within accessibility. There are suggestions regarding COVID and handsets via the Reopening Recommendations Support Service link:
https://embed.org.uk/covid-19-reopening
Happy to jump on a call after the Christmas break
With Best Wishes
Becki
On Mon, Dec 13, 2021 at 11:33 PM Em Blamey <[log in to unmask]> wrote:
