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Hi Jamie,
We’ve had great debate with our supplier about this very subject – the devices must come with a minimum of a Pro licence even if you are flattening and reloading with a different custom image – there are ways to get around that if you for example want IT staff to manually intervene with new devices when they arrive on site and sideload with your enterprise key, but that makes what is meant to be “zerotouch” a “some IT staff interaction required” process. I even asked Michael Niehaus (Principle Program Manager for Autopilot) and even he confirmed the same.
This obviously will prove a challenge whereby budgets mean procurement of devices with Home SKU as in the case of you guys over there at Bradford, and it certainly requires a fair amount of internal marketing to accept – offsetting that extra cost against FTE resource saved from building devices or triggering images manually is a good starting point.
As an aside – there is a great blog by Michael Niehaus for anyone who wants to keep abreast of technical developments – https://oofhours.com/
Kind Regards,
Simon
From: Support issues for windows in UK HE & FE <[log in to unmask]>
On Behalf Of Jamie Ansell
Sent: 01 June 2020 12:17
To: [log in to unmask]
Subject: Re: MS Autopilot
Interesting discussion and for obvious reasons we are now accelerating our move towards using Autopilot for deploying new devices, though just for remote workers for now. One thing I'd like to get around is the need for a Windows Pro or above OEM installation of Win 10 in order for the device to check in with Autopilot. Normally we purchase devices running the cheaper Home edition and upgrade those using our enterprise agreement - when we wipe and load the device, but this doesn't seem possible out of the box with Autopilot. The potential added cost per device has raised some eyebrows!
I wondered if anyone had found a method to move from Home to Pro without a good deal of faffing about, or if there was an obvious solution I'm missing.
Thanks
Jamie
From: Support issues for windows in UK HE & FE <[log in to unmask]> on behalf of CHRICHARD, PETER J. <[log in to unmask]>
Sent: 27 May 2020 10:00
To: [log in to unmask] <[log in to unmask]>
Subject: Re: MS Autopilot
Caution External Email: Do not click any links or open any attachments unless you trust the sender and know that the content is safe.
Thanks, both.
Brett – do you have any time later this week for a quick follow up on Bristol’s implementation of this, via Teams/e-mail? We’ve identified 4 viable implementation paths and would really like to understand this a little better.
Pete
From: Support issues for windows in UK HE & FE <[log in to unmask]> on behalf of Brett Marshbanks
<[log in to unmask]>
Reply-To: Support issues for windows in UK HE & FE <[log in to unmask]>
Date: Tuesday, 26 May 2020 at 16:16
To: "[log in to unmask]" <[log in to unmask]>
Subject: Re: MS Autopilot
Hi Pete,
Recent events sped up our plans a bit but we are pretty much all in on Autopilot and Intune configuration for our devices. We haven’t done a user initiated transition from a domain joined device into Autopilot yet, but as long as you have an Autopilot object for that device and it’s in a reset-able state I think you’ll have no trouble. Recently we had a few cases where we sent users instructions on how to reset their device and enroll with Autopilot. For the most part it went pretty well. We have even had a few cases where the machine did not have an Autopilot object but we were able to work with the user and enroll it remotely. None of our issues have stemmed from a lack of DC availability. In fact I’d say not working about on-prem infrastructure makes life easier. Have y’all been using Autopilot and Intune/MEM already? Does your supplier already create Autopilot objects automatically?
Cheers!
Brett Marshbanks
End-User Computing Team Manager
University of Bristol
From: Support issues for windows in UK HE & FE <[log in to unmask]>
On Behalf Of CHRICHARD, PETER J.
Sent: 26 May 2020 14:20
To: [log in to unmask]
Subject: MS Autopilot
Dear all,
We’re running into process/supply issues as a result of technical issues with our Windows desktop requiring a re-image, but with no internet facing remote re-image facility available. We image using SCCM currently, and whilst we have an offsite distribution point with our supplier, are considering Auto pilot and reset as a better option here; is anyone doing this already that’s willing to share their experience to date, particularly someone WITHOUT any externally accessibly DC infrastructure.
Thanks,
Pete
Technical Service Delivery Manager
Computing & Information Services
Durham University
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