Hi Victoria, It might worth thinking about whether the process can also provide opportunities or functionality for the visitors. Would they be able to see their own journey(s). Would visitors be able to see which rooms are busy and when, thus helping people plan their visits? Perhaps not really possible with just wi-fi (we used it combined with bluetooth beacons), but might it we worth exploring how one might offer digital maps to visitors and allow then to navigate around, seeing where they are and where the objects/rooms they want to see are? We experimented with this in an EU project (https://www.crosscult.eu/) Joe -- Joseph Padfield Conservation Scientist Scientific Department The National Gallery Trafalgar Square London WC2N 5DN +44 (0)20 7747 2553 http://research.ng-london.org.uk<http://research.ng-london.org.uk/> http://www.twitter.com/JoePadfield ________________________________ From: Museums Computer Group <[log in to unmask]> on behalf of Mark Macleod <[log in to unmask]> Sent: 04 March 2020 14:31 To: [log in to unmask] <[log in to unmask]> Subject: Re: Mapping physical journeys through Wi-Fi There was the project by Dallas Museum of Art that was asking visitors to tap into the galleries to track their paths? C2014 papers at most conferences. Mark Mark Macleod Project Manager - Dunfermline Digital Tours ON Fife Cultural Trust Normal working hours Monday to Thursday. Emails are checked 10am and 4pm, if the matter is urgent better to call mobile number. email: [log in to unmask]<mailto:[log in to unmask]> Direct Line: 03451 55 55 55 ext 44 15 49 or VOIP 44 15 49 Mobile: 07969 912 982 From: Museums Computer Group <[log in to unmask]> On Behalf Of Christina Ross Sent: 02 March 2020 16:56 To: [log in to unmask] Subject: Re: [MCG] Mapping physical journeys through Wi-Fi CAUTION: This email originated from outside of the organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. ________________________________ Hi Kelly, Was it the National Gallery? https://blooloop.com/link/wifi-tracking-mobile-museums/ https://www.gizmodo.co.uk/2017/04/exclusive-heres-what-museums-learn-by-tracking-your-phone/ Christina Ross Marketing Coordinator London Museum of Water & Steam [log in to unmask]<mailto:[log in to unmask]> Tel: 020 8568 4757 www.waterandsteam.org.uk<http://www.waterandsteam.org.uk/> Green Dragon Lane, Brentford, London TW8 0EN. From: Museums Computer Group [mailto:[log in to unmask]] On Behalf Of Kelly Forbes Sent: 02 March 2020 16:21 To: [log in to unmask]<mailto:[log in to unmask]> Subject: Re: Mapping physical journeys through Wi-Fi It also has really positive uses if collected ethically, ie anonymously and with legitimate interest. Unhelpfully I can’t remember the name of the museum featured (I think it was MoMA?) but I read a case study that talked about them using a wifi heat map of their museum to create their sensory map of the building. It give them real time information on the parts of the museum which were frequently busy and loud. If anyone else read that case study and can remember where it was please let me know. It bothers me now that I didn’t make a note of it at the time. Kelly Kelly Forbes Digital Manager T: 0131 550 4112 E: [log in to unmask]<mailto:[log in to unmask]> Museums Galleries Scotland, Waverley Gate, Edinburgh, EH1 3EG T: 0131 550 4100 www.museumsgalleriesscotland.org.uk Museums Galleries Scotland is a company limited by guarantee No 74264, recognised as a charity No SC015593. You can view our privacy policy here<https://www.museumsgalleriesscotland.org.uk/privacy-policy/>. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. From: Museums Computer Group <[log in to unmask]<mailto:[log in to unmask]>> On Behalf Of Catherine Jones Sent: 02 March 2020 16:04 To: [log in to unmask]<mailto:[log in to unmask]> Subject: Re: Mapping physical journeys through Wi-Fi Other Museums have tried this. It has caused some controversy. https://www.museumsassociation.org/museums-journal/news/03052017-poll-is-it-ethical-to-track-museum-visitors-movements-using-mobile-phone-wifi https://www.gizmodo.co.uk/2017/04/exclusive-heres-what-museums-learn-by-tracking-your-phone/ Regards Catherine Jones The Weird Workshop https://theweirdworkshop.com/ On 2020-03-02 15:14, Victoria Jenner wrote: Hi all, A question here regarding mapping the physical journey of visitors around our site. We are considering monitoring this via our Wi-Fi portal, so when visitors login, we can determine where is most popular / busy during certain points in the day. Has anyone used this method, and if so, did you need to ask permissions to map their journey and use this data? Just wondering on what level of transparency we need to provide. Many thanks in advance, Victoria Jenner Digital Content Editor 01296 653416 [log in to unmask]<mailto:[log in to unmask]> Waddesdon Manor, Waddesdon, Bucks HP18 0JH [A Rothschild Treasury email signature 5]<https://waddesdon.org.uk/whats-on/a-rothschild-treasury/> www.waddesdon.org.uk<http://www.waddesdon.org.uk/collection/exhibitions-waddesdon-manor/> Follow us on Twitter @waddesdonmanor<https://twitter.com/WaddesdonManor> Like our Facebook Page http://www.facebook.com/WaddesdonManor This email and any attachment to it are confidential. 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