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Yes, we're seeing the same thing at Cranfield University as well. We've logged a call with the supplier. Best wishes, Helen Helen Beton Resources Information Specialist Kings Norton Library, Building 55 E: [log in to unmask] T: +44 (0)1234 750111 x3714 From: An informal open list set up by UKSG - Connecting the Information Community <[log in to unmask]> On Behalf Of Emma Shaw Sent: 03 February 2020 12:31 To: [log in to unmask] Subject: Re: [lis-e-resources] problems with Wiley off campus Hi Nadia, Yes we're experiencing the same issue. I'll also contact Wiley. Best wishes Emma Emma Shaw Collection Development Librarian Library University of Roehampton | London | SW15 5SZ [log in to unmask]<mailto:[log in to unmask]> | www.roehampton.ac.uk<http://www.roehampton.ac.uk/> Tel: +44 (0) 20 8392 3772 [Ranked best modern university in London] [Find us on Facebook]<http://www.facebook.com/roehampton.uni>[Follow us on Twitter]<http://www.twitter.com/RoehamptonUni>[Follow us on Instagram]<http://instagram.com/uni_roehampton>[Connect via LinkedIn]<https://www.linkedin.com/edu/school?id=12630> ________________________________ From: An informal open list set up by UKSG - Connecting the Information Community <[log in to unmask]<mailto:[log in to unmask]>> on behalf of Casagranda, Nadia <[log in to unmask]<mailto:[log in to unmask]>> Sent: 03 February 2020 12:21 To: [log in to unmask]<mailto:[log in to unmask]> <[log in to unmask]<mailto:[log in to unmask]>> Subject: [lis-e-resources] problems with Wiley off campus Dear all, Is anyone else having problems with accessing Wiley off campus? When we select UK access federation, we no longer see a list of institutions appearing. We are contacting Wiley now. Kind regards, Nadia ------------------------------------- Nadia Casagranda Subscriptions & Access Manager (R&I) Libraries & Collections King's College London Maughan Library Chancery Lane London WC2A 1LR Tel. 020 7848 2666 Email: [log in to unmask]<mailto:[log in to unmask]> Website: www.kcl.ac.uk/library<https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.kcl.ac.uk%2Flibrary&data=02%7C01%7CEMMA.SHAW%40ROEHAMPTON.AC.UK%7C36a7db26f06a421eaf2608d7a8a39600%7C5fe650635c3747fbb4cce42659e607ed%7C0%7C0%7C637163292859394699&sdata=mPyOF9FD14XLIjeVcPaF%2F5%2BkFsMXjEYemdtSIixoC%2F8%3D&reserved=0> Please give us your feedback<https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.kcl.ac.uk%2Flibrary%2Fcontact%2Ffeedback-form.aspx&data=02%7C01%7CEMMA.SHAW%40ROEHAMPTON.AC.UK%7C36a7db26f06a421eaf2608d7a8a39600%7C5fe650635c3747fbb4cce42659e607ed%7C0%7C0%7C637163292859404695&sdata=VWvF45oqxdZ5mSOH67rWiYf51h2jrmzKYb7LexbAucs%3D&reserved=0> [cid:image001.jpg@01D5DA92.63E8A8D0]<https://eur02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.customerserviceexcellence.uk.com%2F&data=02%7C01%7CEMMA.SHAW%40ROEHAMPTON.AC.UK%7C36a7db26f06a421eaf2608d7a8a39600%7C5fe650635c3747fbb4cce42659e607ed%7C0%7C0%7C637163292859404695&sdata=iWazCcCXHZUvD%2BC%2BE83jXWUpmRAwWQUf0htaYv32eAQ%3D&reserved=0> [cid:image002.png@01D5DA92.63E8A8D0] <https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FKingsLibraries&data=02%7C01%7CEMMA.SHAW%40ROEHAMPTON.AC.UK%7C36a7db26f06a421eaf2608d7a8a39600%7C5fe650635c3747fbb4cce42659e607ed%7C0%7C0%7C637163292859414687&sdata=d6%2Fd1erSL%2BAr8%2FeB9q3MdUfVv4u%2BX%2FFpvO07pHMw9XA%3D&reserved=0> [cid:image003.png@01D5DA92.63E8A8D0] <https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2FKingsLibraries&data=02%7C01%7CEMMA.SHAW%40ROEHAMPTON.AC.UK%7C36a7db26f06a421eaf2608d7a8a39600%7C5fe650635c3747fbb4cce42659e607ed%7C0%7C0%7C637163292859414687&sdata=4ExaLTm4Z96oIf3KP0PtcJzIcBTcFpU40qvAWfxtciY%3D&reserved=0> lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG Consider the environment. 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University of Roehampton is the trading name of Roehampton University, a company limited by guarantee incorporated in England under number 5161359. Registered Office: Grove House, Roehampton Lane, London SW15 5PJ. An exempt charity. lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG