Mike Ellis wrote on 22/01/2020 10:08:
> but in general, I’d say stick to email and possibly hook in some other
> tools if needed - but keep it human as much as possible.
One thing I have found useful when you get an email with multiple
different requests in it, is to reply with a changed subject to each
request (as they usually need some clarification!) - making a new thread
for each request...
Sometimes this works - with clients that are good with email, sometimes
it just confuses the client...
:o)
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