 |
 |
Hi Helen,
We are seeing the same re: no access icons. When expanding ‘About this Book’ on results pages, we are getting plenty of these content errors
too:
Joe
From: An informal open list set up by UKSG - Connecting the Information
Community <[log in to unmask]> On Behalf Of Beton, Helen
Sent: 22 January 2020 09:38
To: [log in to unmask]
Subject: Re: [lis-e-resources] Problem with access to Wiley Online Library
Hi,
Is anyone still experiencing any issues with Wiley Online Library today? It seems to be very slow loading and I can’t see any of our
access icons on the results page (e.g. open access, full text available).
I’ve tried Microsoft Edge and Google Chrome and we are authenticating via OpenAthens. I’ve already tried clearing my browser.
Thanks very much.
Best wishes,
Helen
Helen Beton
Resources Information Specialist
Cranfield University
Kings Norton Library
Building 55
Cranfield, Bedfordshire, MK43 0AL
United Kingdom
T: +44 (0)1234 750111 x3714
This email and any attachments to it may be confidential and are intended only for the named addressee. If you are not the named addressee,
please accept our apology, notify the sender immediately and then delete the email. We request that you do not disclose, use, copy or distribute any information within it.
Any opinions expressed are not necessarily the corporate view of Cranfield University. This email is not intended to be contractually
binding unless specifically stated and the sender is an authorised University signatory.
Whilst we have taken steps to ensure that this email and all attachments are free from any virus, we advise that, in keeping with good
computing practice, the recipient should ensure they are actually virus free.
From: An informal open list set up by UKSG - Connecting the Information
Community <[log in to unmask]>
On Behalf Of Robin Cook
Sent: 21 January 2020 17:39
To: [log in to unmask]
Subject: Re: [lis-e-resources] Problem with access to Wiley Online Library
Thanks Dom
I think that we're also back to normal.
Regards
Robin
Robin Cook
Electronic Resources Co-ordinator
University Library
University of York
Heslington
YORK
YO10 5DD
United Kingdom
Tel: +44 (0)1904 323862
EMAIL DISCLAIMER
http://www.york.ac.uk/docs/disclaimer/email.htm
On Tue, 21 Jan 2020 at 17:21, Dominic Benson (Staff) <[log in to unmask]> wrote:
Seems okay now.
Dom
From: An informal open list set up by UKSG - Connecting the Information Community <[log in to unmask]> On Behalf Of Robin Cook
Sent: 21 January 2020 17:08
To: [log in to unmask]
Subject: Re: [lis-e-resources] Problem with access to Wiley Online Library
Thanks Vic and Dom
I guess Wiley are aware of the issue but I've contacted them anyway just in case.
Regards
Robin
Robin Cook
Electronic Resources Co-ordinatorUniversity Library
University of York
Heslington
YORK
YO10 5DD
United KingdomTel: +44 (0)1904 323862
EMAIL DISCLAIMER http://www.york.ac.uk/docs/disclaimer/email.htm
On Tue, 21 Jan 2020 at 16:58, Victoria Watt <[log in to unmask]> wrote:
Hi,
We’re having the same issues here.
Vic
Victoria Watt
Head of Library & Learning Services
Student Life: Library & Learning Services
York St John University
YO31 7EX
T: +44 (0)1904 876152
From: An informal open list set up by UKSG - Connecting the Information Community <[log in to unmask]> On Behalf Of Robin Cook
Sent: 21 January 2020 16:45
To: [log in to unmask]
Subject: [lis-e-resources] Problem with access to Wiley Online Library
Hello
Are other people having problems with access to Wiley Online Library? It's coming and going for us, sometimes we get a maintenance page and sometimes an Error 520.
Regards
Robin Cook
Electronic Resources Co-ordinatorUniversity Library
University of York
Heslington
YORK
YO10 5DD
United KingdomTel: +44 (0)1904 323862
EMAIL DISCLAIMER http://www.york.ac.uk/docs/disclaimer/email.htm
lis-e-resources is a UKSG list - https://url4.mailanyone.net/v1/?m=1itwfb-00017R-3e&i=57e1b682&c=ScEiE5hHRgDZ4vUSKdF3mubAYWp2SuFg5JpbO6s2Q0NtD9FINX6JDiVJV_F3n2WNNGGVmL5TXgMlVCAfEnfqYgmISyvUgKMAuwdlfVck_MRnYIMGbprT8-YTR45tl1hI0ZMEGOnb32OWr0Wut9VR8M5bY4srV5saY1_ASsayfNcOUiJokX2H86C3q95i8psYtYf3UeUZmcLbaNrwnpa2HA UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://url4.mailanyone.net/v1/?m=1itwfb-00017R-3e&i=57e1b682&c=HEzWbtfHY2C7mRjg8WGW3LnGDfjF-mfv8BOA92t0EjhdjNPeU7DlEeO_JSbWh2AFySL0hZDNtIp1EjAjGRDWb6VtnMtq3LGr7IlKr6tGzewQVGibygZqFxoa9U-fAFupidkgcbaevdnAf-WegWIxqS42_McDBT2Wh9scKS7TF2FtKIewjYs3nGm1hH7BBASD_P1nLzXxBsNoVs-dmDFSsmIeH7zskJiXhxkJp2TSE-c
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG
lis-e-resources is a UKSG list -
http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter:
https://twitter.com/UKSG
lis-e-resources is a UKSG list -
https://url4.mailanyone.net/v1/?m=1iuCSl-000Boz-5n&i=57e1b682&c=WGqSv97XIlkwwojli-LnjdEALwo9BgN0xtpR_ZdJhcSnGDnxFg0hYCUCxaai7h6Q4gFjAHA9aRQocsc-7Hj1esm7Ssghi3lM9L4cVKvTNfVo6sS3Fyq-u-cIQXVGDSFRuTVgHJtD9zCS_N3Wuu1_Gwd1_W_k95EWwukhKrXV7mtS1lzirehz4ekIHFm06HSh2wOY6hoXveYOY57AQerxtA
UKSG groups also available on Facebook and LinkedIn Follow us on Twitter:
https://url4.mailanyone.net/v1/?m=1iuCSl-000Boz-5n&i=57e1b682&c=kJqY8_Z5y6R_LbpBEfcLiWqu9JpP8bwVZP28Itm6ms4TUfxNUACLI0k5UdJfjv6vnIXcAN40BQrOvvFWuDrqOKExEvFh_XTph12p5AMfgZ_Et-6njHq5gEI-PfWgNUt7U8YwThLjpUkFs4sUMINJaqAWKS9WIqAylinR_fJAzj4SiT8K3Q1BpNhYv5AZiRGcSYsT4d7YYdDsMClX6szEkcgSk2SvZDR3esdjBrXFrkw