I deal with a number of these each week, usually via deseat.me. There are
some that "require" us to respond via the website acting as a broker, but
for these we respond only to the individual if we can verify the email
address. I have received notices from some websites demanding we update
them, but I have simply responded that we will not provide information in
this way.
Deseat.me however, simply acts as an introductory service and from there you
respond with the requestor direct - it's really just a template service so
that people use the right language which is fair enough.
Charging is immaterial to us, if the individual wishes to pay, that's one
thing. However, no amount of demanding from a third party will convince me
to release the information through their system.
Simon.
Simon Howarth MSc. MBCS CITP CIPP/E
Director & Consultant, Data Protection Officer
The Information Edge
(Webtech Systems Limited)
Tel. +44 (0) 7836 365588
<http://www.informationedge.co.uk/> www.the-ie.co.uk
From: This list is for those interested in Data Protection issues
<[log in to unmask]> On Behalf Of Mark Knight
Sent: 24 January 2020 10:05
To: [log in to unmask]
Subject: [data-protection] New 'data deletion service'
Hi all.
Further to the previous posts about Tapmydata and other SAR issuing apps or
services, we've just had our first request from a similar service that
provide right to be forgotten requests based on email inbox searches.
Details can be found at https://saymine.com/ and I thought it would be
useful to raise awareness of this tool and our initial approach to these
requests.
Following the discussions/ outcome on Tapmydata we will be directly
contacting the data subject on the personal email address which has been
supplied on the email from Saymine to complete identification checks before
responding formally direct to them. As we have no evidence that Saymine are
acting on behalf of the data subject we have no lawful basis to correspond
directly with them about an individual. This is a slightly different
approach to Tapmydata who do not provide any contact details so it feels
appropriate to make an initial approach on the contact details provided by
the individual to ensure the validity of the request in terms of ID and how
they have interacted with the organisation - if at all.
Saymine's website notes that they currently provide this free of charge but
will look to charge in future. This sort of approach will be seen as a
valuable privacy enhancing tool for some individuals; but I'm not sure that
I would ever be comfortable for an external business to have unfettered
access to my email (outside the email provider of course)!
Mark
Mark Knight
Information Governance Manager
<http://www.ucas.com/> www.ucas.com
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