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Hi Abbas, That is pretty impressive! What are you doing about people who never bring books back? Are you charging for the cost of replacement? How long are you waiting before doing so? Best wishes, Fiona From: UK medical / health care library community / information workers [mailto:[log in to unmask]] On Behalf Of Susan Smith Sent: 22 August 2019 10:01 To: [log in to unmask] Subject: Re: Library Fines – is it worth the hassle Universities have been taking this approach recently. We are just about to introduce this alongside automated renewal system at the end of the month. It will be interesting to see how our stats compare to yours. We have had falling revenue and I have long argued the cost of chasing is not worth everyone involves time. Susan Smith Senior Librarian Mid Cheshire Hospitals NHS Foundation Trust Leighton Hospital, Middlewich Road, Crewe, Cheshire, CW1 4QJ Tel: 01270 27 (3172) Email: [log in to unmask]<mailto:[log in to unmask]> or [log in to unmask]<mailto:[log in to unmask]> Website: www.mcht.nhs.uk/jetlibrary<http://www.mcht.nhs.uk/jetlibrary> Twitter: @MCHFTJetLibrary<https://twitter.com/MCHFTJetLibrary> From: UK medical / health care library community / information workers <[log in to unmask]> On Behalf Of Bismillah Abbas (ELHT) Learning & Development Sent: 22 August 2019 09:11 To: [log in to unmask] Subject: Library Fines – is it worth the hassle Dear Colleagues In May, we reviewed our library fines and decided to no longer charge, unless of course the item is reserved by another borrower and it is late. What we have found is in Q1, all of our metrics have increased. Now, it is too early to say that it is linked in to cancelling fines and no longer charging for ILL, but let’s put it out there. The table below represents % increases when compared to same period last year. [cid:image001.jpg@01D558C4.BDFF7F10] Kind regards Abbas Abbas Bismillah Head of Library and Knowledge Services East Lancs Hospitals NHS TrustLancashire NHS Trust ELHT Library & Knowledge Services Follow us on twitter ELHT Library<https://twitter.com/elhtlibrary> @elhtlibrary <https://twitter.com/elhtlibrary> Abbas<https://twitter.com/bazzie1967> - @bazzie1967<https://twitter.com/bazzie1967> [cid:image002.png@01D4DA7C.F1D78420] ELHT Library & Knowledge Services Email [log in to unmask]<mailto:[log in to unmask]> Email [log in to unmask]<mailto:[log in to unmask]> 01254 734308 (Ext: 84308) www.ehub.elht.nhs.uk<http://www.ehub.elht.nhs.uk/> [cid:image004.gif@01D4DA7C.F1D78420]<https://www.facebook.com/elhtlibrary/> [cid:image005.gif@01D4DA7C.F1D78420] <https://twitter.com/elhtlibrary> [cid:image006.jpg@01D4DA7C.F1D78420] <https://www.uptodate.com/contents/search> [cid:image007.png@01D4DA7C.F1D78420] <http://www.anatomy.tv/> [cid:image008.png@01D4DA7C.F1D78420] <https://www.ncbi.nlm.nih.gov/pubmed?myncbishare=ELHT> [cid:image009.png@01D4DA7C.F1D78420] <https://www.openathens.net/nhs_users.php> Learning Centre| Royal Blackburn Hospital| Haslingden Road| Blackburn| Lancashire| BB2 3HH [cid:image002.jpg@01CF65FA.78156090] Did you know… we have staff who can help support you in finding the evidence for General Interest and Personal Development, Research or Assignment, Education and Training, Evidence Based Practice for Patient Care, Service Management, Up-to-date Protocols and Guidelines. If you require a literature search, then please do ask us - we can save you the time. Please share with your colleagues. #kindness #CPD #compassionate care ________________________________ To unsubscribe from the LIS-MEDICAL list, click the following link: https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=LIS-MEDICAL&A=1 ________________________________ To unsubscribe from the LIS-MEDICAL list, click the following link: https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=LIS-MEDICAL&A=1 ******************************************************************************************************************** This message may contain confidential information. If you are not the intended recipient please inform the sender that you have received the message in error before deleting it. Please do not disclose, copy or distribute information in this e-mail or take any action in relation to its contents. To do so is strictly prohibited and may be unlawful. Thank you for your co-operation. NHSmail is the secure email and directory service available for all NHS staff in England and Scotland. NHSmail is approved for exchanging patient data and other sensitive information with NHSmail and other accredited email services. For more information and to find out how you can switch, https://portal.nhs.net/help/joiningnhsmail ######################################################################## To unsubscribe from the LIS-MEDICAL list, click the following link: https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=LIS-MEDICAL&A=1