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Brilliant. Thanks Raj

Naomi Korn
Managing Director
Naomi Korn Associates

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On 14 Aug 2019, at 11:32, Seedher, Raj <[log in to unmask]<mailto:[log in to unmask]>> wrote:

I called them this morning and they confirmed the change…

https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-of-access/
…….
How long do we have to comply?
You must comply with a request without undue delay and at the latest within one month of receipt of the request or (if later) within one month of receipt of:
·       any requested information to clarify the request (see Can we clarify the request?<https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-of-access/#11>);
·       any information requested to confirm the requester’s identity (see Can we ask for ID?<https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-of-access/#10>); or
·       a fee (only in certain circumstances – see Can we charge a fee?<https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-of-access/#7>)
You should calculate the time limit from the day you receive the request (whether it is a working day or not) until the corresponding calendar date in the next month.
…….


Regards,

Rajesh Seedher
Information Governance Manager
Customer & Digital Services Department
Brent Council

020 8937 1502

www.brent.gov.uk<http://www.brent.gov.uk/>
@Brent_Council


From: Naomi Korn [mailto:[log in to unmask]]
Sent: 14 August 2019 10:31
To: Seedher, Raj <[log in to unmask]<mailto:[log in to unmask]>>
Cc: [log in to unmask]<mailto:[log in to unmask]>
Subject: Re: [data-protection] starting the clock - SARs

Thanks Raj for the heads up. Can you share the link?

My best

Naomi
Naomi Korn
Managing Director
Naomi Korn Associates

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On 14 Aug 2019, at 10:12, Seedher, Raj <[log in to unmask]<mailto:[log in to unmask]>> wrote:
Anyone spotted the unannounced change in ICO guidance implemented yesterday on calculating timeframes for responding to SARs?

Previous - clock starts day after receiving a request
Now - clock starts on the same day - even if it is 11.59 pm

We've spotted it and have to change our - IT system, training material, procedures etc...


Regards,

Rajesh Seedher
Information Governance Manager
Customer & Digital Services Department
Brent Council

020 8937 1502

www.brent.gov.uk<http://www.brent.gov.uk>
@Brent_Council




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