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I'm also getting 0 results when trying to combine lines on Emcare (HDAS).

Regards
Helen


Helen Else
Deputy Librarian
Library & Information Centre
West Suffolk NHS Foundation Trust
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Tel. 01284 713112

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From: UK medical / health care library community / information workers [mailto:[log in to unmask]] On Behalf Of OAK, Katy (ROYAL CORNWALL HOSPITALS NHS TRUST)
Sent: 16 July 2019 14:50
To: [log in to unmask]
Subject: Re: Emcare on OVID down?

Yes, I'm getting error messages on Emcare today

From: UK medical / health care library community / information workers [mailto:[log in to unmask]] On Behalf Of KRISHNAN, Mina (KINGSTON HOSPITAL NHS FOUNDATION TRUST)
Sent: 16 July 2019 14:49
To: [log in to unmask]<mailto:[log in to unmask]>
Subject: Re: Emcare on OVID down?

Hello Lindsay,

Funnily enough, I've been having trouble with Emcare too, but on the HDAS interface, both yesterday and today - getting an error message and/or 0 results when trying to combine lines which produced a couple of hundred the day before.  Meanwhile, all other databases seem to be working fine through HDAS for me.

Is this an Emcare issue then?  Strange that Embase should be unaffected.  Is anyone else on here having trouble with the HDAS interface?

Hope you're all having an otherwise Trouble-free Tuesday,

Mina Krishnan
Clinical Librarian
[Library-logo-2]<https://intranet/learning-and-development/stenhouse-library/>

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__________________________
Mx Mina Krishnan
Clinical Librarian

Stenhouse Library, Surgical Centre
Kingston Hospital NHS Foundation Trust
Galsworthy Road, Kingston-upon-Thames
Surrey   KT2 7QB
020 8546 7711 ext 2856
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ü Please consider the environment - do you really need to print?


From: UK medical / health care library community / information workers [mailto:[log in to unmask]] On Behalf Of SNELL, Lindsay (UNIVERSITY HOSPITALS OF DERBY AND BURTON NHS FOUNDATION TRUST)
Sent: 16 July 2019 14:43
To: [log in to unmask]<mailto:[log in to unmask]>
Subject: Emcare on OVID down?


Hi all,



Is anybody using Emcare on the Ovid interface having problems with it? I keep getting timed out even when running relatively simple one word searches. I'm not having any problems with Emcare via HDAS.



Medline and Embase are doing fine via Ovid.



Best wishes,

Lindsay


Lindsay Snell, MA, MCLIP
Clinical Librarian

Library & Knowledge Service
University Hospitals of Derby and Burton NHS Foundation Trust
ext 88156
Direct line: (01332) 788156
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Library website: www.uhdblibrary.co.uk<http://www.derbyhospitalslibrary.co.uk>
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