Dear All,
I was on my lunch hour in Durham and I was approached by an energy company provider.
Their spiel was interesting so I listened to it so I could find out if I would indeed save money. I was also interested in how they did their data collection and privacy notice.
We went through the process and reached the point where they wanted to sign me up for the contract. I explained that I would like to see their offer in writing and whether they could send through anything to me as well as how they would record consent.
At that point, they said the following. "Oh, no need to worry about that. I've been recording our conversation since it started."
I was wondering if anyone else had this experience and what their thoughts were on being recorded without being informed.
Best,
Lawrence
Lawrence Serewicz
Information and Records Manager
Durham County Council
Room 143/148 Floor 4
County Hall
Durham
County Durham
DH1 5UF
03000 268 038
________________________________
Customer Notice
We have recently updated our terms and conditions for all our services, including making some important updates to our privacy notices. To find out more about how we collect, use, share and retain your personal data, visit: www.durham.gov.uk/dataprivacy<https://www.durham.gov.uk/dataprivacy>
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