Hi Paul,
Any updates to software (Adobe CC, Unity etc..) we tend to leave until half term, just to prevent any disruptions.
Updating Adobe CC has been fairly straight forward for us in most cases, I’ve used the Adobe Remote Update Manager:
https://helpx.adobe.com/uk/enterprise/package/help/using-remote-update-manager.html I’ve only tried using this on a handful of computers (10). However, I’m not sure if this still works for shared device licenses, which we’re migrating over to in the summer.
Haven’t had anyone request to update unity. But there might be some command line arguments, that might do the trick:
https://docs.unity3d.com/Manual/CommandLineArguments.html
Kind regards,
Will Westwood
| IT Support Engineer
Bexhill 6th Form College | Web:
https://www.bexhillcollege.ac.uk/
From: Support issues for windows in UK HE & FE <[log in to unmask]>
On Behalf Of Paul Cutten
Sent: 02 April 2019 11:41
To: [log in to unmask]
Subject: Administrator rights for HE staff/students
We are an FE College which now also has a small HE provision. Our IT team of 7 look after an estate of over 2600 devices so we try to automate as much as we can in regards to
software installs, updates and configuration using tools such as Group Policy and System Center Configuration Manager. We do not provide staff or students admin rights on devices to secure the environment and maintain change control.
This week I have been asked to attend a meeting to address an HE student complaint requesting admin rights to the lab PCs on their “Indie Games Development” course. Their argument
is that as soon as an update to Unity games engine, Adobe CC etc is available they can download it at home as an Indie developer, but then College is lagging behind. We have already had this conversation with the tutor on several occasions stating that we
can’t move that fast and that at a minimum we should be working on a particular version of a package during a semester and agree any upgrades to be deployed at half/end of term. He is also requesting admin rights to install newer versions of packages for his
students without our IT teams involvement.
For those of you who work in HE environments how do you handle this sort of request from Games/Software Development courses? Do you give users admin rights, and what sort of
expectations do you set around the frequency of software updates?
Regards
Paul Cutten IT Services Manager |
|
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Wakefield College IT & Library Services, Harrison Building, Margaret Street, Wakefield, WF1 2DH T: 01924 789
212 |
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