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Hi Katherine, Have a look at Marie Manidis thesis – from UTS. Her focus was health communication in ERs, but her background is in communication, rather than design. https://scholar.google.com.au/citations?user=WZ_ePPMAAAAJ&hl=en <https://scholar.google.com.au/citations?user=WZ_ePPMAAAAJ&hl=en> You can also look at Rick Iedema’s work – he’s Professor of Healthcare Innovation at the University of Tasmania and has a dual appointment with the NSW Ministry of Health's Agency for Clinical Innovation. He has done a lot of work on health communication, using video ethnography as the research methodology. https://scholar.google.com.au/citations?hl=en&user=qs2TbRUAAAAJ&view_op=list_works&sortby=pubdate <https://scholar.google.com.au/citations?hl=en&user=qs2TbRUAAAAJ&view_op=list_works&sortby=pubdate> All the best, teena >>> Has anyone on the list published on design interventions to improve healthcare communication specifically in hospital emergency rooms? Would you reply to highlight your research? ----------------------------------------------------------------- PhD-Design mailing list <[log in to unmask]> Discussion of PhD studies and related research in Design Subscribe or Unsubscribe at https://www.jiscmail.ac.uk/phd-design -----------------------------------------------------------------