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> On 26 Jan 2019, at 09:15, Wendy Sudbury <[log in to unmask]> wrote:
> 
>  Has anyone had good (or bad) experiences trying to handle such breadth in one contract?

A gut reaction as a *supplier* to contracts like that, you will find that suitable candidates will have had experience in most of the breadth and will sub-contract the bits that they aren't skilled at.

If you're happy with an agency approach and sub contracted elements, then prioritising some of your elements would mean easier selection of the right agency.

e.g. from your list we,

Have highly developed skills and years of experience of:

website build; 
web-based catalogue of our archive as part of a community heritage website;
bookings and ticketing; 
interpretation (audio tour, video and touchscreen); 
wifi upgrade.
building maintenance tracking; 

Know how we'd approach it and have freelancers we've used in the past for:

volunteer management and rostering; 
oral history recording; 

Understand enough to find a good sub contractor:

security CCTV and footfall monitoring; 
audio-visual and lighting for our auditorium; 


If you put a broad tender out there then you will attract companies that promise to do it, but they will be lacking in some areas.

If you chose a contractor strong in audiovisual for example they would probably sub contract the web related stuff (and thinking that it's easy, might not get you a great outcome)

It would make more sense *to me* to group the elements so they are more closely related, and have a few tenders, or ask for a consortium approach - no single company will be specialist in all the aspects of your project, but you might find a couple of decent specialists who would work together.

Hope that helps?

:o)

Best wishes

Tony.

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