Happy new year all,

We are a small specialist HEI library so our journal subscriptions are single-title rather than packages. A while ago we cancelled our only two single-title subscriptions to University of California Press journals. We have now lost access to the ten years of online access to these two journals which we had paid for on the UoC platform.

When we queried this with the publisher we were told ‘as per the policy of our online access platform HighWire, at least one order to any UCPress title should be running on the account in order to keep it active for online access’. We’ve asked for the documentation showing this but this has not been forthcoming.

The situation is complicated because UoC moved hosting of its current journals to JSTOR and then to HighWire during our period of subscription. We tracked down a FAQ regarding the latter move ( https://content.ucpress.edu/journals/Highwire_Transition_FAQ.pdf ) – section 8 says post-cancellation access will be available and refers to a draft licence for details; unfortunately the link to this in section 6 is dead and we cannot find any record of us being sent the licence let alone signing it…

Has anyone else experienced this?

Best wishes,

Edith

Edith Speller FHEA

Library Systems and User Education Manager

TRINITY LABAN CONSERVATOIRE OF MUSIC AND DANCE

Faculty of Music

Jerwood Library of the Performing Arts

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