Data Scores as Governance: Investigating Uses of Citizen Scoring

Project Report

Data Justice Lab, Cardiff University, UK


The Data Justice Lab at Cardiff University has just released a new report on the uses of data analytics in public services in the UK. The report examines the emergence of scoring systems and other forms of data analytics that combine data from a variety of sources as a way to categorize citizens, allocate services, and predict behaviour. It provides the first comprehensive overview of key developments in the UK and outlines concrete examples of scoring systems across different local authorities and partner agencies, prominent uses of commercial services, and understandings and perspectives about these developments amongst stakeholders and civil society. Drawing on multiple methods, including Freedom of Information requests, interviews, and stakeholder workshops, the report summarizes the findings of one year of intense research. 


Download the report here: Data Scores as Governance – Project Report / https://datajustice.files.wordpress.com/2018/12/data-scores-as-governance-project-report2.pdf

Find out more about the project: https://datajusticelab.org/data-scores-as-governance/

Information about the Data Justice Lab and our other activities:https://datajusticelab.org/


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Dr Arne Hintz

Senior Lecturer 

Co-Director Data Justice Lab | Director MA Digital Media and Society

School of Journalism, Media and Culture | Cardiff University

Two Central Square | Cardiff CF10 1FS

Email: [log in to unmask] | Tel: +44 (0)29 208 76281 | Twitter: @arne_hz

Fellow | Center for Media, Data and Society | Central European University

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