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Why not set up another Google Play account on a UK email address? Best Wishes Tricia Rey Library Services Manager Queen Victoria Hospital Holtye Road East Grinstead West Sussex RH19 3DZ 01342 414266 Fax: 01342 414005 From: UK medical / health care library community / information workers [mailto:[log in to unmask]] On Behalf Of Divall Pip - Clinical Librarian Service Manager Sent: 04 December 2018 09:01 To: [log in to unmask] Subject: Re: BNF app query - the solution! Thanks to all who replied to my query, I sent the list of suggestions to the clinician, and his reply is below, in case anyone has the same issue: "It really seems to be dependent on the so called "google play country". However, there is a warning that one could change someone's google play country only once per year, so I will not proceed." Best wishes Pip From: Divall Pip - Clinical Librarian Service Manager Sent: 29 November 2018 10:24 To: LIS-MEDICAL ([log in to unmask]) Subject: BNF app query Dear all, Hope no one is currently being blown away by the wind! I have a query about the BNF app, I have contacted the BNF directly but I'm not convinced of a speedy response. A clinician here in Leicester has tried to download it from the Android app store on numerous occasions, following the standard way of installing, and it keeps giving him the message that it is not available for download in his country. He isn't from the UK originally, but he's using a phone on a UK network, so what could the issue be? Anyone have any ideas that I could employ and let him mistakenly believe I am a technical whizz? Many thanks Pip Pip Divall Clinical Librarian Service Manager ITAPS; Dermatology; Gastroenterology; Respiratory; Musculoskeletal; Stroke; Surgical Services UHL NHS Trust Education Centre Library Glenfield Hospital / Leicester Royal Infirmary 0116 250 2309 / 0116 258 5558 (Mon - Thurs) Fax: 0116 256 3334 [log in to unmask]<mailto:[log in to unmask]> [Description: logo_01_small] http://www.uhl-library.nhs.uk/cl ________________________________ This e-mail, including any attached files, may contain confidential and / or privileged information and is intended for the exclusive use of the addressee(s) printed above. If you are not the addressee(s), any unauthorised review, disclosure, reproduction, other dissemination or use of this e-mail, or taking of any action in reliance upon the information contained herein, is strictly prohibited. If this e-mail has been sent to you in error, please return to the sender. No guarantee can be given that the contents of this email are virus free - The University Hospitals of Leicester NHS Trust cannot be held responsible for any failure by the recipient(s) to test for viruses before opening any attachments. The information contained in this e-mail may be the subject of public disclosure under the Freedom of Information Act 2000 - unless legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. Copyright in this email and any attachments created by us remains vested in the University Hospitals of Leicester NHS Trust. ________________________________ To unsubscribe from the LIS-MEDICAL list, click the following link: https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=LIS-MEDICAL&A=1 ******************************************************************************************************************** This message may contain confidential information. If you are not the intended recipient please inform the sender that you have received the message in error before deleting it. Please do not disclose, copy or distribute information in this e-mail or take any action in relation to its contents. To do so is strictly prohibited and may be unlawful. Thank you for your co-operation. NHSmail is the secure email and directory service available for all NHS staff in England and Scotland. NHSmail is approved for exchanging patient data and other sensitive information with NHSmail and other accredited email services. For more information and to find out how you can switch, https://portal.nhs.net/help/joiningnhsmail ######################################################################## To unsubscribe from the LIS-MEDICAL list, click the following link: https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=LIS-MEDICAL&A=1