Hi all,

We are reviewing the processes used on the self-service machines in our libraries. We currently expect users to scan their ID card, and then enter a PIN number before issuing a book. This security feature was put in place (some time ago) so that, for instance, a found card could not be used by a 3^rd party.

In this era of contactless tap-on payments do we still need users to enter a PIN number as well as swiping their ID cards before issuing?

I would be interested to hear from anyone who has recently tightened their self-service security, or libraries who feel no need for an additional step in proving ID.

 

Thanks J

 

Adam Pickard-Brace

Librarian – Customer Services

 

Monday - Friday 8.45am – 5pm

University of Nottingham Libraries

University Park

Nottingham, NG7 2RD

 

+44 (0) 115 9514559 | nottingham.ac.uk

 

 

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