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Hi Tom,

Thanks for flagging up the change. I would hope ProQuest releases a product maintenance notice ASAP. I tested our WAYFless link and LION still seems to have an institutional login option when I sign out (screenshot attached). This option is missing from an IP authenticated session.

I also took a look at the main ProQuest search platform just now and discovered that the Databases selector displays a panel on the right hand side for "You also have access to" and below it a link to Literature Online (LION). Presumably this will be moving to the left to join the other databases already hosted on that platform. I guess the database might be given a URI like https://search.proquest.com/lion/arts/accountid=nnnnn - once we know the path we'll be able to construct WAYFless and EZproxy links to the new site.

Another thing I discovered under "Add database shortcuts" is a forthcoming change to the "My Research login" feature: "Starting in 2019 your email address will become your My Research username but your password will remain the same. We appreciate your patience as we make this change."

Kind regards,
Dom Benson
Analytics & Discovery Officer, Library, Information Services
Brunel University London | T +44(0)1895 266143




From: An informal open list set up by UKSG - Connecting the Information Community <[log in to unmask]> On Behalf Of Tom Francis [tbf]
Sent: 30 November 2018 10:30
To: [log in to unmask]
Subject: [lis-e-resources] Institutional sign-in on Literature Online

Hi Everyone,

Something seems to have changed with the ProQuest LION platform, and our users can't sign in to it from off-campus. The advice we've been giving our users is to use the "Remote Users: Login via your home organization" link; but, responding to a complaint from a user, I've searched all over LION and can't find that link anywhere. There's the 'My Archive' sign-in page, but that's not what we're looking for.

I reported this to ProQuest a couple of days ago, and they sent me a link to this page:
https://literature.proquest.com/marketing/index.jsp

Which is all well and good, but there's no way of navigating to that page from the LION home page, or any of the content that our users would have linked through to from our catalogue - so it's not much use to our users.

I did a bit more frantic clicking and found that if you click on:

*         'About'

*         ... then 'How do I connect to Literature Online from home?'

*         ... then click on 'Remote Access to Chadwyck-Healey  Products'

*         ... it says 'If your institution is member of the UK Access Management Federation ... then you will be able to login to this product by clicking on the link Remote Users: login via your home organization that appears on the homepage.'

So, we weren't making it up; there must have been a "Login via your home organization" link there at some point!

Is anybody else having this problem, and come up with a way around it? Has something disappeared? Or am I missing something obvious? Or have we been advising our users wrong all this time? All suggestions gratefully received.


Many thanks,

Tom

Aberystwyth University


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