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Hi Rosina At Sheffield we hold items for just 2 days, though like Helen and Peter we encourage students to contact us if they are having problems collection in that time and we extend the held period if we can. We found that now we send the request awaiting collection notice by email, students tend to collect very quickly - often within a couple of hours - and we not had many problems since we made the change Lynn On Wed, 24 Oct 2018 at 12:22, Rosina Doherty-Allan < [log in to unmask]> wrote: > Good afternoon all, > At Ulster University, we are currently developing and reviewing the > library's reservation service, and we have a question around the length of > time that a reserved item should be held while waiting on collection. > > Currently, we hold items (2-week loan and 2-month loans) awaiting > collection for 7 days, and this has been in place for a number of years. It > would be really helpful to get a sense of what practice in other university > libraries is regarding the length of time reserved items are held. > > I will of course summarise for the list. > Kind regards, Rosina > > > Rosina Doherty-Allan > Campus Library Manager > T: +44 (0) 28 7167 5057 > E: [log in to unmask] W: www.ulster.ac.uk > > ######################################################################## > > To unsubscribe from the LIS-LINK list, click the following link: > https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=LIS-LINK&A=1 > -- Lynn Sykes Head of Customer Services University of Sheffield Library Level 1 Office Information Commons 44 Leaveygreave Rd Sheffield S3 7RD Email [log in to unmask] Usual work pattern Monday-Wednesday, Friday 9am-5pm www.sheffield.ac.uk/library twitter@UniSheffieldLib #WeAreInternational ######################################################################## To unsubscribe from the LIS-LINK list, click the following link: https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=LIS-LINK&A=1