The concepts and theories of Knowledge Management (KM) are essential when interacting with senior management and other key stakeholders but doing KM is intensely practical. Knowledge Managers must find out what will work for their organisation and discovering new ways to engage work colleagues will be challenging and fun.
Topics covered include:
*How to decide the most appropriate KM initiative(s)
*Designing your own KM development strategy – big bang or soft launch?
*Selling KM to your users, managers and sponsors
*Relating KM to your information services and the digital workplace
*Quick wins – discussions and case studies
*Developing your thinking about KM
By the end of the course you will be able to:
*Think practically about how KM fits your role and your organisation
*Talk authoritatively and relevantly to your champions and stakeholders
*Design KM quick wins to demonstrate its value to your organisation
*Contribute to the design of KM strategies
*Use KM accelerators and avoid some of the pitfalls of KM
Course leader
Dion Lindsay is highly-experienced KM practitioner, trainer and consultant, and workshop leader. His experience covers KM in commercial, government and charity environments and he has a wealth of examples and case studies to bring to the course. Dion ran early KM experiments in the civil service and was Knowledge Manager for the Motor Neurone Disease Association before becoming a full-time trainer and consultant.
For more information, and to book online, go to:
Upcoming UKeiG courses for 2018 are listed at:
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UKeiG is a Special Interest Group of CILIP: the library and information association
7 Ridgmount Street, London, WC1E 7AE. Registered Charity No. 313014
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