JISCMail - LIS-E-RESOURCES Archives

Thanks, Fiona,

Eventually I got an error message:

This site can’t be reached
The web page at https://shibboleth.galegroup.com/Shibboleth.sso/Login?entityID=https://idp.brunel.ac.uk/entity&target=https%3A%2F%2Fshibboleth.galegroup.com%2Fapps%2Fauth%2F%3Fcause%3Dhttp%253A%252F%252Ffind.galegroup.com%252Fmenu%252Fstart%253FuserGroupName%253Dbu_itc%2526prod%253DGVRL-0%2526finalAuth%253Dtrue might be temporarily down or it may have moved permanently to a new web address.
ERR_CONNECTION_ABORTED

Waiting to hear if it’s been given a kick at Gale’s end. BTW, I discovered a new version of book level linking for GVRL: http://link.galegroup.com/apps/pub/9781414448930/GVRL?&u=<CID>&sid=cma but still no dice, even after clearing browser cache.

Kind regards,

Dom

From: An informal open list set up by UKSG - Connecting the Information Community <[log in to unmask]> On Behalf Of Fiona Tinto
Sent: 24 October 2018 15:00
To: [log in to unmask]
Subject: Re: [lis-e-resources] Gale Cengage General/Academic Onefile and Infotrac Newsstand

Things seem to be working fine for us at Strathclyde – I have checked Academic Onefile, Infotrac and GVRL…

Dominic’s description sounds like the linking set-up we use - Gale detects if outside IP range and redirects URL to Shibboleth automatically.

Best wishes,

Fiona

Fiona Tinto

E-Resources Librarian

University of Strathclyde Library

Email: [log in to unmask]

Tel: 0141 548 4459

From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Dominic Benson
Sent: 24 October 2018 14:26
To: [log in to unmask]
Subject: Re: [lis-e-resources] Gale Cengage General/Academic Onefile and Infotrac Newsstand

Hi Matt

Thanks for reporting the issue. I’m not able to authenticate to the resource level – a book on GVRL. I tried updating the link to HTTPS protocol to no avail. I have a note from way back which states: Gale detects if outside IP range and redirects URL to Shibboleth automatically. I am prompted to sign in but then get stuck in a loop at the IdP. I will raise a ticket too.

Kind regards,

Dom Benson

Analytics & Discovery Officer, Library, Information Services

Brunel University London | T +44(0)1895 266143

From: An informal open list set up by UKSG - Connecting the Information Community <[log in to unmask]> On Behalf Of Matthew Harold
Sent: 24 October 2018 12:42
To: [log in to unmask]
Subject: [lis-e-resources] Gale Cengage General/Academic Onefile and Infotrac Newsstand

Hi,

Is anyone else having trouble accessing the above resources via Shibboleth?

We seem to be able to log in to Shibboleth but not move on to the actual resources.

Thanks,

Matt Harold

Library Systems Support Officer

Park Lane Campus

Leeds City College

Tel. 0113 216 2048

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