Hi

 

We are aware of an issue with dawsonera and have sent out a customer communication and put a notification out via Twitter. Our IT team are looking into the issue and we will keep customers posted via email and Twitter as soon as we have any more information.

 

Thank you.

 

Jem

 

Jemma Pennick

Marketing Manager

 

T +44(0)1603 648248

 

 

Dawson Books

1 Broadland Business Park, Norwich, NR7 0WF

Description: twitter@dawsonbooks - @dawsonera

 

From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Beton, Helen
Sent: 01 October 2018 15:31
To: [log in to unmask]
Subject: Re: [lis-e-resources] Dawsonera Unavailability

 

Hi James,

 

We’re currently getting the following error message when we try to access Dawsonera:-

 

 

Helen

 

Helen Beton

Resources Information Specialist

Kings Norton Library, Building 55

E: [log in to unmask]

T: +44 (0)1234 750111 x3714 

 

From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of James Kay
Sent: 01 October 2018 15:25
To: [log in to unmask]
Subject: [lis-e-resources] Dawsonera Unavailability

 

Hello All,

 

Are there any institutions having issues accessing Dawsonera this afternoon? We’re having pages time-out or taking longer to load then they should. I’ve logged a job with Dawson’s Support Team so hopefully they’ll be able to get back to us as soon as they know more.

 

With best wishes

James

 

James Kay

E-Resources Librarian

Centre for Student Life

 

T: 01332 592626

E: [log in to unmask] 

 

University of Derby,

Kedleston Road,

Derby

DE22 1GB

University of Derby

 

Tef Gold

Gradiuan top 30

 

 

 

 

Sensitivity: Internal



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