Hi
We are aware of an issue with dawsonera and have sent out a customer communication and put a notification out via Twitter. Our IT team are looking into the issue and we will keep customers posted via email and Twitter as soon as we have any more information.
Thank you.
Jem
Jemma Pennick
Marketing Manager
T +44(0)1603 648248
Dawson Books
1 Broadland Business Park, Norwich, NR7 0WF
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Beton, Helen
Sent: 01 October 2018 15:31
To: [log in to unmask]
Subject: Re: [lis-e-resources] Dawsonera Unavailability
Hi James,
We’re currently getting the following error message when we try to access Dawsonera:-
Helen
Helen Beton
Resources Information Specialist
Kings Norton Library, Building 55
T: +44 (0)1234 750111 x3714
From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of James Kay
Sent: 01 October 2018 15:25
To: [log in to unmask]
Subject: [lis-e-resources] Dawsonera Unavailability
Hello All,
Are there any institutions having issues accessing Dawsonera this afternoon? We’re having pages time-out or taking longer to load then they should. I’ve logged a job with Dawson’s Support Team so hopefully they’ll be able to get back to us as soon as they know more.
With best wishes
James
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lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG