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Hi Vanessa Using applications like ArcGIS remotely, connecting to corporate storage over a VPN connection (without using specific thin-client technologies) is always going to be slow. I wouldn't have thought your previous 20 minutes to open was acceptable either! Hard to say why 10.2.2 is worse than 10.1, but I'd suggest rebuilding your MXD in the new version and trying again. This should be quick to do if groups of layers are saved out as lyr files and added to a new MXD. But really for remote working you need to be moving to your ICT's Citrix platform, or to Exegesis hosting, and we're happy to help with either. Best wishes Crispin From: Issues related to Historic Environment Records <[log in to unmask]> On Behalf Of Vanessa Clarke Sent: 25 October 2018 11:24 To: [log in to unmask] Subject: Re: ArcMap 10.2.2. Bedford BC - OFFICIAL-Unsecure Hi all, Can I ask whether anyone has experienced any similar issues when upgrading to ArcMap 10.2.2? We have recently upgraded from ArcMap 10.1 to 10.2.2 whilst using HBSMRV4. Slow in the office but no slower there than usual. However when home-working using a VPN dongle, the opening of the mapping via HBSMR has slowed down from 20mins (10.1) to over 4hrs (its driving me mad). And I have to open an empty mxd. and then pull the required layers in to get it to open at all (otherwise it just times out after doing nothing all day). Our IT people have no obvious solutions. Exegesis have rightly confirmed there is no direct issue with the Maplink as all works fine in the office networked or on the WI-FI. I can likewise open the standalone mxd. at home in about 10minutes (outside of HBSMR). At a loss and wondered whether anyone had experienced similar. It doesn't help that our IT service has been cut to the bone whilst also having to roll out new digital measures across the council and say it will be months before they find the resources to deal with this (although they will eventually put me on CITRIX). I have complained to management but many of us know how that goes... Would like to go back to 10.1 but it is no longer compatible with our Uniform Planning system since that was upgraded (and it is no longer supported but then neither is 10.2.2). Any bright ideas? Thanks Vanessa Clarke Senior Archaeological Officer (Planning) Environment & Sustainable Communities Bedford Borough Council Borough Hall, Cauldwell Street, Bedford, MK42 9AP 01234 718560 (47560) Web www.bedford.gov.uk<http://www.bedford.gov.uk/> All general planning information is available on our website: www.bedford.gov.uk/planning<http://www.bedford.gov.uk/planning> However, if the information is not available online, you will need to complete a request for advice on our pre-application enquiry form and pay the appropriate fee. Full information of this service and the online enquiry form can be found via this link www.bedford.gov.uk/planningenquiries<http://www.bedford.gov.uk/planningenquiries> Information security classification of this email: OFFICIAL-Unsecure EMAIL CLASSIFICATION DEFINED: *** OFFICIAL-INTERNAL: This message is intended for internal recipients only. *** OFFICIAL-UNSECURE: This message and any attached file(s) do not contain personal or sensitive information which requires it to be sent encrypted. *** OFFICIAL-SECURE: Either this message or any attached file contains either personal or commercially sensitive information that requires it to be sent encrypted. All email traffic may be subject to recording and/or monitoring in accordance with relevant legislation. This email and any attached file are the property of Bedford Borough Council. Any opinions expressed in this mail do not necessarily reflect the opinions of Bedford Borough Council. Bedford Borough Council is continuously working towards the requirements of the Public Sector Network and Data Protection legislation. Data Subjects may exercise their information rights by contacting [log in to unmask]<mailto:[log in to unmask]>. ________________________________ To unsubscribe from the HERFORUM list, click the following link: https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=HERFORUM&A=1 ######################################################################## To unsubscribe from the HERFORUM list, click the following link: https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=HERFORUM&A=1